Department of Health

Receiving Officer 05:43 AM, Nov 20, 2023

November 20, 2023

Dear Allan,

Thank you for your request dated Nov 19, 2023 under Executive Order No. 2 (s. 2016) on Freedom of Information in the Executive Branch, for Covid 19 vaccine card.

We received your request on Nov 19, 2023 and will respond on or before Dec 08, 2023 05:28:20 PM, in accordance with the Executive Order's implementing rules and regulations.

Should you have any questions regarding your request, kindly contact me using the reply function on the eFOI portal at https://www.foi.gov.ph/requests/aglzfmVmb2ktcGhyHQsSB0NvbnRlbnQiEERPSC0zMTQ4NzQzNTA2MTEM, for request with ticket number #DOH-314874350611.

Thank you.

Respectfully,

FOI Receiving Officer
FOI Officer

Maker 08:52 AM, Nov 20, 2023

November 20, 2023

Dear Allan Tuliao,

Greetings!

Thank you for your request dated Nov 19, 2023 05:28:20 PM under Executive Order No. 2 (s. 2016) on Freedom of Information in the Executive Branch.

Your Request

You asked for Covid 19 vaccine card.

Response to Request

Kindly coordinate directly with the National Patient Navigation and Referral Center (NPNRC) at Telephone number (02)8651-7800 local 2431-2345 or hotline number 1555 local 2 for immediate assistance.

Please prepare your reference number generated thru Vaxcert.doh.gov.ph for verification purposes and ease of transaction.

Kindly accomplish the FOI request feedback form at the link: https://bit.ly/DOHFOIFeedbackForm

If you are unhappy with this response to your FOI request, you may ask us to carry out an internal review of the response by writing to the Central Appeals and Review Committee, at foi@doh.gov.ph. Your review request should explain why you are dissatisfied with this response, and should be made within 15 calendar days from the date when you received this letter. We will complete the review and tell you the result within 30 calendar days from the date when we receive your review request.


If you are not satisfied with the result of the review, you then have the right to appeal to the Office of the President under Administrative Order No. 22 (s. 2011).

Thank you.

Respectfully,

FOI Decision Maker
FOI Receiving Officer

Maker 08:52 AM, Nov 20, 2023

November 20, 2023

Dear Allan Tuliao,

Greetings!

Thank you for your request dated Nov 19, 2023 05:28:20 PM under Executive Order No. 2 (s. 2016) on Freedom of Information in the Executive Branch.

Your Request

You asked for Covid 19 vaccine card.

Response to Request

Your FOI request is approved. 
About the copy of your vaccination card, kindly coordinate with the LGU where you received your vaccination as their office shall verify your record prior to the issuance of a new vaccination card. Thank you.
In the meantime that we are experiencing Technical Issues on our VaxCertPH portal, kindly refer to the attached DOH Memorandum Circular for other options.

For further assistance, you may call the Vax Cert Customer service at (02) 8876-1488 and vaxcertsupport@doh.gov.ph so you can provide us the reference number from the VaxCert website or the National Patient Navigation and Referral Center (NPNRC) at (02) 8651-7800 local 2431-2435. You may also review the FAQ section of the eFOI site: https://foi.gov.ph/help.
Kindly accomplish the FOI request feedback form at the link: https://bit.ly/DOHFOIFeedbackForm

If you are unhappy with this response to your FOI request, you may ask us to carry out an internal review of the response by writing to the Central Appeals and Review Committee, at foi@doh.gov.ph. Your review request should explain why you are dissatisfied with this response, and should be made within 15 calendar days from the date when you received this letter. We will complete the review and tell you the result within 30 calendar days from the date when we receive your review request.

If you are not satisfied with the result of the review, you then have the right to appeal to the Office of the President under Administrative Order No. 22 (s. 2011).

Thank you.

Respectfully,

FOI Decision Maker
FOI Receiving Officer

Attachments:
 vaxcert mc2022-0051.pdf