Department of Health

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    Date: 2023-07-19 08:32:59.803882

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    Date: 2023-07-19 08:52:29.863682

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Lost Vaccine Card & Booster Card

Requested from DOH by M. Balpaki at 08:32 AM on Jul 19, 2023.
Purpose: Requirements for Working Abroad
Date of Coverage: 07/19/2023 - 07/19/2023
Tracking no: #DOH-326367660952

Balpaki 08:33 AM, Jul 19, 2023 

Would like to raise a concern regarding my booster record. I lost my vaccination card last October. I'm fully vaccinated but when I checked my record through https://vaxcert.doh.gov.ph/, it says that they have no record of my vaccination. 

I was vaccinated in City of San Jose Del Monte Bulacan. My first dose was on August 3, 2021 (Janssen)  and my Booster (Pfizer) was at August 6, 2022. As I have said above I lost my vaccination (Booster) card and wasn't able to take photo.

Receiving Officer 08:52 AM, Jul 19, 2023 

July 19, 2023

Dear Mark Dave Balpaki,

Greetings!

Thank you for your request dated Jul 19, 2023 08:32:59 AM under Executive Order No. 2 (s. 2016) on Freedom of Information in the Executive Branch.

Your Request

You asked for Lost Vaccine Card & Booster Card.

Response to Request

Your FOI request is approved. 
Please be informed that the encoding of vaccination records is done by the concerned vaccination center. If your vaccination record is unavailable, either the record may not have been uploaded yet in the Vaccination Information Management System (VIMS) by the vaccination center.
If you want, you may kindly coordinate with the LGU where you received your vaccination and request for assistance to generate your vaccination certificate. 
In the meantime that we are experiencing Technical Issues on our VaxCertPH portal, kindly refer to the attached DOH Memorandum Circular for other options.
For further assistance, you may call the Vax Cert Customer service at (02) 8876-1488 and vaxcertsupport@doh.gov.ph. You may also review the FAQ section of the eFOI site: https://foi.gov.ph/help.
Kindly accomplish the FOI request feedback form at the link: https://bit.ly/DOHFOIFeedbackForm
If you are unhappy with this response to your FOI request, you may ask us to carry out an internal review of the response by writing to the Central Appeals and Review Committee, at foi@doh.gov.ph. Your review request should explain why you are dissatisfied with this response, and should be made within 15 calendar days from the date when you received this letter. We will complete the review and tell you the result within 30 calendar days from the date when we receive your review request.

If you are not satisfied with the result of the review, you then have the right to appeal to the Office of the President under Administrative Order No. 22 (s. 2011).

Thank you.

Respectfully,

FOI Receiving Officer
FOI Receiving Officer

Attachments:
 vaxcert mc2022-0051.pdf

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