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  • REQUEST SUBMITTED

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    Date: 2024-01-13 12:34:28.656703

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    Date: 2024-01-15 09:22:18.897718

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    Date: 2024-01-15 09:21:25.510311

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No record found for second dose

Requested from DOH by N. Ocampo at 12:34 PM on Jan 13, 2024.
Purpose: Requirements for Yellow Card
Date of Coverage: 09/02/2021 - 01/17/2022
Tracking no: #DOH-346113221301

Ocampo 12:34 PM, Jan 13, 2024

Hello!

I have concern regarding on my vax certificate. There's no 2nd dose indicated. It says no record found. I tried to update my vaxcert online but they are requesting a vaccination card for my 2nd dose. I already lost my vaccination card but I remember the date of my second dose. It was 1st of January Y.r. 2022 at Sm Bacoor Vaccination Center. Sadly, I can't provide a proof that I already had my second dose shot. Please help me! Badly need it, I will use it as applying for yellow card requirements.

Receiving Officer 09:21 AM, Jan 15, 2024

January 15, 2024

Dear Nichole Ocampo,

Greetings!

Thank you for your request dated Jan 13, 2024 12:34:28 PM under Executive Order No. 2 (s. 2016) on Freedom of Information in the Executive Branch.

Your Request

You asked for No record found for second dose.

Response to Request

Your FOI request is approved. 
Please be informed that the encoding of vaccination records is done by the concerned vaccination center. If your vaccination record is unavailable, either the record may not have been uploaded yet in the Vaccination Information Management System (VIMS) by the vaccination center.
If you want, you may kindly coordinate with the LGU where you received your vaccination and request for assistance to generate your vaccination certificate. 
In the meantime that we are experiencing Technical Issues on our VaxCertPH portal, kindly refer to the attached DOH Memorandum Circular for other options.

For further assistance, you may call the Vax Cert Customer service at (02) 8876-1488 and vaxcertsupport@doh.gov.ph so you can provide us the reference number from the VaxCert website or the National Patient Navigation and Referral Center (NPNRC) at (02) 8651-7800 local 2431-2435. You may also review the FAQ section of the eFOI site: https://foi.gov.ph/help.
Kindly accomplish the FOI request feedback form at the link: https://bit.ly/DOHFOIFeedbackForm

If you are unhappy with this response to your FOI request, you may ask us to carry out an internal review of the response by writing to the Central Appeals and Review Committee, at foi@doh.gov.ph. Your review request should explain why you are dissatisfied with this response, and should be made within 15 calendar days from the date when you received this letter. We will complete the review and tell you the result within 30 calendar days from the date when we receive your review request.

If you are not satisfied with the result of the review, you then have the right to appeal to the Office of the President under Administrative Order No. 22 (s. 2011).

Thank you.

Respectfully,

FOI Receiving Officer
FOI Receiving Officer

Attachments:
 vaxcert mc2022-0051.pdf

Receiving Officer 09:22 AM, Jan 15, 2024

January 15, 2024

Dear Nichole,

Thank you for your request dated Jan 13, 2024 under Executive Order No. 2 (s. 2016) on Freedom of Information in the Executive Branch, for No record found for second dose.

We received your request on Jan 13, 2024 and will respond on or before Feb 02, 2024 12:34:28 PM, in accordance with the Executive Order's implementing rules and regulations.

Should you have any questions regarding your request, kindly contact me using the reply function on the eFOI portal at https://www.foi.gov.ph/requests/aglzfmVmb2ktcGhyHQsSB0NvbnRlbnQiEERPSC0zNDYxMTMyMjEzMDEM, for request with ticket number #DOH-346113221301.

Thank you.

Respectfully,

FOI Receiving Officer
FOI Officer

Maker 10:12 AM, Jan 15, 2024

January 15, 2024

Dear Nichole Ocampo,

Greetings!

Thank you for your request dated Jan 13, 2024 12:34:28 PM under Executive Order No. 2 (s. 2016) on Freedom of Information in the Executive Branch.

Your Request

You asked for No record found for second dose.

Response to Request

Your FOI request is approved. 
Please be informed that the encoding of vaccination records is done by the concerned vaccination center. If your vaccination record is unavailable, either the record may not have been uploaded yet in the Vaccination Information Management System (VIMS) by the vaccination center.
If you want, you may kindly coordinate with the LGU where you received your vaccination and request for assistance to generate your vaccination certificate. 
In the meantime that we are experiencing Technical Issues on our VaxCertPH portal, kindly refer to the attached DOH Memorandum Circular for other options.

For further assistance, you may call the Vax Cert Customer service at (02) 8876-1488 and vaxcertsupport@doh.gov.ph so you can provide us the reference number from the VaxCert website or the National Patient Navigation and Referral Center (NPNRC) at (02) 8651-7800 local 2431-2435. You may also review the FAQ section of the eFOI site: https://foi.gov.ph/help.
Kindly accomplish the FOI request feedback form at the link: https://bit.ly/DOHFOIFeedbackForm

If you are unhappy with this response to your FOI request, you may ask us to carry out an internal review of the response by writing to the Central Appeals and Review Committee, at foi@doh.gov.ph. Your review request should explain why you are dissatisfied with this response, and should be made within 15 calendar days from the date when you received this letter. We will complete the review and tell you the result within 30 calendar days from the date when we receive your review request.

If you are not satisfied with the result of the review, you then have the right to appeal to the Office of the President under Administrative Order No. 22 (s. 2011).

Thank you.

Respectfully,

FOI Decision Maker
FOI Receiving Officer

Attachments:
 vaxcert mc2022-0051.pdf

Ocampo 11:06 AM, Jan 15, 2024

Thank you for response! Akala ko aabutin pa ng weeks or buwan pero ang bilis niyo sumagot 3 days lang ata hinintay ko salamat. Mag raraise nalang ulit ako ng request ko kapag may tanong pa ako salamat.

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