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    Date: 2023-08-08 16:17:08.548394

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    Date: 2023-08-08 18:02:35.427630

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Vaccination Card / ID

Requested from DOH by E. Lopez at 04:17 PM on Aug 08, 2023.
Purpose: Travel
Date of Coverage: 07/26/2021 - 01/14/2022
Tracking no: #DOH-377433971155

Lopez 04:17 PM, Aug 08, 2023 

May I seek your advice regarding my vaccination card.
I would be travelling to Vietnam by 1st week of September this year.  My name on my passport is my maiden name Emelita Manalo Valdez.  However, my vaccination card indicates my married name Emelita Valdez Lopez.  May I request to change my name on my vaccination card/ID to reflect my maiden name Emelita M. Valdez to coincide with my name on my passport.

Receiving Officer 06:02 PM, Aug 08, 2023 

August 8, 2023

Dear Emelita Lopez,

Greetings!

Thank you for your request dated Aug 08, 2023 04:17:08 PM under Executive Order No. 2 (s. 2016) on Freedom of Information in the Executive Branch.

Your Request

You asked for Vaccination Card / ID.

Response to Request

Your FOI request is approved. 
Please be informed that the encoding of vaccination records is done by the concerned vaccination center. The vaccination record may have been incorrectly encoded in the Vaccination Information Management System (VIMS) by the vaccination center.
If you want, you may kindly coordinate with the LGU where you received your vaccination and request for assistance to generate your vaccination certificate. 
In the meantime that we are experiencing Technical Issues on our VaxCertPH portal, kindly refer to the attached DOH Memorandum Circular for other options.
For further assistance, you may call the Vax Cert Customer service at (02) 8876-1488 and vaxcertsupport@doh.gov.ph or the National Patient Navigation and Referral Center (NPNRC) at (02) 8651-7800 local 2431-2435. You may also review the FAQ section of the eFOI site: https://foi.gov.ph/help.
Kindly accomplish the FOI request feedback form at the link: https://bit.ly/DOHFOIFeedbackForm

If you are unhappy with this response to your FOI request, you may ask us to carry out an internal review of the response by writing to the Central Appeals and Review Committee, at foi@doh.gov.ph. Your review request should explain why you are dissatisfied with this response, and should be made within 15 calendar days from the date when you received this letter. We will complete the review and tell you the result within 30 calendar days from the date when we receive your review request.

If you are not satisfied with the result of the review, you then have the right to appeal to the Office of the President under Administrative Order No. 22 (s. 2011).

Thank you.

Respectfully,

FOI Receiving Officer
FOI Receiving Officer

Attachments:
 vaxcert mc2022-0051.pdf

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