Requested from DOH by M. Sanchez at 04:01 AM on
Jan 26, 2024.
Purpose: Abroad requirement
Date of Coverage: 01/20/2021 - 01/20/2021
Tracking no: #DOH-378947197763
Sanchez 04:01 AM, Jan 26, 2024
Hi! I would like to follow up my Vax Cert Request with:
1. MA. APPLE GRACE GALENDO SANCHEZ
To whom it may concern:
This is to bring to your attention that I have been trying to access my vaccine certificate numerous times since last 2 weeks, January 13, 2024.
However, it still in process, but there is no progress until now, I already emailed vaxsupport but there is no response. I have already submitted the copy of my vaccination card and government ID in your system,
I am really hoping you can help me
Receiving Officer 09:25 AM, Jan 26, 2024
January 26, 2024
Dear Ma. Apple Grace,
Thank you for your request dated Jan 26, 2024 under Executive Order No. 2 (s. 2016) on Freedom of Information in the Executive Branch, for Vaccination Certificate with QR CODE.
We received your request on Jan 26, 2024 and will respond on or before Feb 16, 2024 04:01:12 AM, in accordance with the Executive Order's implementing rules and regulations.
Should you have any questions regarding your request, kindly contact me using the reply function on the eFOI portal at https://www.foi.gov.ph/requests/aglzfmVmb2ktcGhyHQsSB0NvbnRlbnQiEERPSC0zNzg5NDcxOTc3NjMM, for request with ticket number #DOH-378947197763.
Thank you.
Respectfully,
FOI Receiving Officer
FOI Officer
Maker 04:53 PM, Jan 26, 2024
January 26, 2024
Dear Ma. Apple Grace Sanchez,
Greetings!
Thank you for your request dated Jan 26, 2024 04:01:12 AM under Executive Order No. 2 (s. 2016) on Freedom of Information in the Executive Branch.
Your Request
You asked for Vaccination Certificate with QR CODE.
Response to Request
Your FOI request is approved.
Please be informed that the encoding of vaccination records is done by the concerned vaccination center. If your vaccination record is unavailable, either the record may not have been uploaded yet in the Vaccination Information Management System (VIMS) by the vaccination center.
If you want, you may kindly coordinate with the LGU where you received your vaccination and request for assistance to generate your vaccination certificate.
In the meantime that we are experiencing Technical Issues on our VaxCertPH portal, kindly refer to the attached DOH Memorandum Circular for other options.
For further assistance, you may call the Vax Cert Customer service at (02) 8876-1488 and vaxcertsupport@doh.gov.ph so you can provide us the reference number from the VaxCert website or the National Patient Navigation and Referral Center (NPNRC) at (02) 8651-7800 local 2431-2435. You may also review the FAQ section of the eFOI site: https://foi.gov.ph/help.
Kindly accomplish the FOI request feedback form at the link: https://bit.ly/DOHFOIFeedbackForm
If you are unhappy with this response to your FOI request, you may ask us to carry out an internal review of the response by writing to the Central Appeals and Review Committee, at foi@doh.gov.ph. Your review request should explain why you are dissatisfied with this response, and should be made within 15 calendar days from the date when you received this letter. We will complete the review and tell you the result within 30 calendar days from the date when we receive your review request.
If you are not satisfied with the result of the review, you then have the right to appeal to the Office of the President under Administrative Order No. 22 (s. 2011).
Thank you.
Respectfully,
FOI Decision Maker
FOI Receiving Officer
Attachments:
vaxcert mc2022-0051.pdf
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