Department of Tourism

Office 02:24 PM, Oct 23, 2023

October 23, 2023

Dear Citizen,

Thank you for your request dated October 21, 2023 under Executive Order No. 2 (s. 2016) on Freedom of Information in the Executive Branch, for 5 Star Hotel Rating System and requirements.

We received your request on October 21, 2023 and will respond on or before November 16, 2023 02:05:48 AM, in accordance with the Executive Order's implementing rules and regulations.

Likewise, please be informed that the standard processing period is fifteen (15) working days but it can be extended for another twenty (20) working days for complex requests.

Should you have any questions regarding your request, kindly contact me using the reply function on the eFOI portal at https://foi.gov.ph/requests/aglzfmVmb2ktcGhyHQsSB0NvbnRlbnQiEERPVC05MDkzMzQ2NzU1NDcM, for request with ticket number #DOT-909334675547.

Thank you.


Respectfully yours,

Maricel C. Malalad
DOT FOI Receiving Officer

Service 12:13 AM, Oct 24, 2023

24 October 2023

Dear Citizen,

We refer to your letter dated 21 October 2023 02:05:48 AM about your request for the 5 Star Hotel Rating System and requirements, made under Executive Order No. 2 (s. 2016) on Freedom of Information in the Executive Branch.

Before processing your request, please ensure that your request is fully compliant with Section 13.4 of the Revised DOT FOI Manual by providing the following:

•Specific reason for, or purpose of, the request for information. Please note that general averments such as “for research”, “for information”, “for legal purposes” or other similarly worded purposes shall NOT be considered to have met the requirements of specificity; - kindly specify how the data will be used by providing the NAME/TITLE of research/ thesis/ study you are conducting with a brief background. 

The Revised DOT FOI Manual is accessible at http://tourism.gov.ph/transparency_seal.aspx

You may use the reply function on the eFOI portal at https://www.foi.gov.ph/requests/aglzfmVmb2ktcGhyHQsSB0NvbnRlbnQiEERPVC05MDkzMzQ2NzU1NDcM, for request with ticket number #DOT-909334675547, to respond.

While we await your reply, your request will be put on hold. If we do not receive a reply on or before 15 January 2024 04:08:50 PM, your request will be closed.

We hope to hear from you soon.

Thank you.

Respectfully,

Atty. Jennifer A. Olba
DOT FOI Decision Maker

Service 10:20 PM, Nov 02, 2023

2 November 2023

Dear Citizen,

Thank you for your response dated 1 November 2023 via the eFOI portal regarding our request for compliance with Section 13.4 of the revised DOT FOI Manual.

We have now continued processing your request. Kindly give us until 23 November 2023 02:05 AM to respond regarding our findings.

Should you have any questions regarding your request, kindly contact us using the reply function on the eFOI portal at https://pcoomaster08142017140000-dot-efoi-ph.appspot.com/requests/aglzfmVmb2ktcGhyHQsSB0NvbnRlbnQiEERPVC05MDkzMzQ2NzU1NDcM, for request with ticket number #DOT-909334675547.

Thank you.

Respectfully,

Atty. Jennifer A. Olba
DOT FOI Decision Maker

Service 10:53 AM, Nov 03, 2023

3 November 2023

Dear Citizen,

Greetings!

Thank you for your request dated 21 October 2023 02:05:48 AM under Executive Order No. 2 (s. 2016) on Freedom of Information in the Executive Branch.

Your Request

You asked for the DOT Accreditation and Star Rating System.

Response to Request

Your FOI request is approved. 

You may find the data on National Accommodation Standards (NAS), DOT Star Rating, and Progressive Accommodation Standards (PAS) through this link: https://www.foi.gov.ph/requests/aglzfmVmb2ktcGhyHQsSB0NvbnRlbnQiEERPVC04NjM0OTIyNjUzMTAM

You may also find the DOT Accreditation System, its requirements, and the list of DOT Accredited Tourism Enterprises through this link:  https://beta.tourism.gov.ph/accreditations/#

Your right to request a review

If you are unhappy with our response to your FOI request, you may ask us to carry out an internal review by writing a letter or email addressed to Secretary Christina Garcia Frasco of the Department of Tourism and sending it through the email address: foi_ro@tourism.gov.ph. Your review request should be made within 15 calendar days from the date when you received this reply and must provide the reason/s why you are not satisfied. We will complete the review and notify you of the result within 30 working days from the date when we receive your request for review.

If you are not satisfied with the result of the review, you then have the right to appeal to the Office of the President under Administrative Order No. 22 (s. 2011).

Feedback

Additionally, for us to be able to provide you with better services, may we request you to accomplish the DOT FOI Request Feedback Form: 
https://docs.google.com/forms/d/e/1FAIpQLSePz8rTG_IWrLgkIGCbNu39mM4Ms7XauR9LVUiE-6y8QCxyPg/viewform

Thank you.

Respectfully,

Atty. Jennifer A. Olba
DOT FOI Decision Maker