Department of Tourism

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    Date: 2022-09-01 15:32:27.530453

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    Date: 2022-09-01 16:15:27.320323

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    Date: 2022-09-06 16:08:41.862701

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Hospitality Statistics (2021-2022)

Requested from DOT by A. Basa at 03:32 PM on Sep 01, 2022.
Purpose: Market Research/Strategic Planning
Date of Coverage: 01/01/2021 - 09/01/2022
Tracking no: #DOT-017747987155

Basa 03:32 PM, Sep 01, 2022

Hi, I am Alyssa, Marketing Coordinator at Best Western Metro Clark under Savers Group Holdings Inc. In line with this message is my humble request for the following data:

1. Statistics of the Hotel Industry in Angeles City & Clark, Pampanga dated from January 2021 to the latest available data of 2022 

note: specific number of people booking in hotels in Angeles and Clark, Pampanga arranged according to hotel name and location

Office 04:15 PM, Sep 01, 2022

September 1, 2022

Dear Ms. Basa,

Thank you for your request dated September 01, 2022 under Executive Order No. 2 (s. 2016) on Freedom of Information in the Executive Branch, for Hospitality Statistics (2021-2022).

We received your request on September 01, 2022 and will respond on or before September 22, 2022 03:32:27 PM, in accordance with the Executive Order's implementing rules and regulations.

Likewise, please be informed that the standard processing period is fifteen (15) working days but it can be extended for another twenty (20) working days for complex requests.

Should you have any questions regarding your request, kindly contact us using the reply function on the eFOI portal at https://www.foi.gov.ph/requests/aglzfmVmb2ktcGhyHQsSB0NvbnRlbnQiEERPVC0wMTc3NDc5ODcxNTUM, for request with ticket number #DOT-017747987155.

Thank you.


Respectfully yours,

Maricel C. Malalad
DOT FOI Receiving Officer

Service 04:19 PM, Sep 01, 2022

1 September 2022

Dear Ms. Basa,

We refer to your letter dated 1 September 2022 03:32:27 PM about your request for tourist arrival statistics per hotel in Angeles City and Clark, Pampanga from 2021 to the present, made under Executive Order No. 2 (s. 2016) on Freedom of Information in the Executive Branch.

Prior to the processing of your request, please ensure that your request is fully compliant with Section 13.5.d of the Revised DOT FOI Manual by providing the following:

•If the requesting party is a natural person who is a member, employee, affiliated with, or related to a juridical entity, company, or organization, and the request is made not on behalf of such juridical entity, a company, or organization but arises from such membership, affiliation or relation, such other sufficient proof of authority. For example, for an employee or member, a copy of the company or organization I.D.; or for students, a copy of the school I.D., or written endorsement of the supervising teacher, professor, or instructor. Kindly send it via email at foi_dm@tourism.gov.ph.

The Revised DOT FOI Manual is accessible at http://tourism.gov.ph/transparency_seal.aspx

You may use the reply function on the eFOI portal at https://www.foi.gov.ph/requests/aglzfmVmb2ktcGhyHQsSB0NvbnRlbnQiEERPVC0wMTc3NDc5ODcxNTUM, for request with ticket number #DOT-017747987155, to respond.

During the period of us awaiting your reply, your request will be put on hold. If we do not receive a reply on or before 24 November 2022 08:17:29 AM, your request will be closed.

We hope to hear from you at the soonest possible time.

Thank you.

Respectfully,

Atty. Jennifer A. Olba
Acting DOT FOI Decision Maker

Basa 05:29 PM, Sep 01, 2022

Hi Ma'am,

I am a Marketing Coordinator at Best Western Metro Clark under Savers Group Holdings Inc. In line with this, the information I have requested will be solely used for the market research we are currently conducting in our company as part of our strategic planning to better cater and understand the needs of our potential and existing customers which will also benefit the tourism industry.

I have also emailed my company ID with the subject, "#DOT-017747987155 Hospitality Statistics in Angeles City & Clark, Pampanga." My email address is alyssabasa.bestwestern@gmail.com

Hoping for your favorable consideration in this matter. Thank you and I look forward to hearing from you at your earliest convenience. 

Regards,
Alyssa

Service 09:58 AM, Sep 02, 2022

2 September 2022

Dear Alyssa Basa,

Thank you for your response dated 1 September 2022 via the eFOI portal and email, with regard to our request for compliance with Section 13.5.d of the revised DOT FOI Manual.

We have now continued processing your request. Kindly give us until 22 September 2022 03:32 PM to respond regarding our findings.

Should you have any questions regarding your request, kindly contact us using the reply function on the eFOI portal at https://www.foi.gov.ph/requests/aglzfmVmb2ktcGhyHQsSB0NvbnRlbnQiEERPVC0wMTc3NDc5ODcxNTUM, for request with ticket number #DOT-017747987155.

Thank you.

Respectfully,

Atty. Jennifer A. Olba
Acting DOT FOI Decision Maker

Service 04:08 PM, Sep 06, 2022

6 September 2022

Dear Ms. Basa,

Greetings!

Thank you for your request dated 1 September 2022 03:32:27 PM under Executive Order No. 2 (s. 2016) on Freedom of Information in the Executive Branch.

Your Request

You asked for the tourist arrival statistics per hotel in Angeles City and Clark, Pampanga from 2021 to the present.

Response to Request

Your FOI request is approved. 

Below is the available data relative to your request:
Tourist Statistics Categorized by Hotel:

Clark
2020 - 582,902
2021 - 640,353
2022 - 306,797

Angeles City
2020 - 27,629
2021 - 2,893
2022 - no submitted data

Please note that we are only able to provide some of the information you have requested as these are the only available data in DOT Region 3.

You may wish to directly coordinate with the Angeles City Tourism Office through this link: http://tourism.angelescity.gov.ph/contact.php

Your right to request a review

If you are unhappy with our response to your FOI request, you may ask us to carry out an internal review by writing a letter or email addressed to Secretary Christina Garcia Frasco of the Department of Tourism and send it through email address: foi_ro@tourism.gov.ph. Your review request should explain why you are dissatisfied with the response and should be made within 15 working days from the date when you received this response. We will complete the review and tell you the result within 30 working days from the date when we receive your request for review.

If you are not satisfied with the result of the review, you then have the right to appeal to the Office of the President under Administrative Order No. 22 (s. 2011).

Feedback

Additionally, for us to be able to provide you with better services, may we request you to accomplish the DOT FOI Request Feedback Form: 
https://docs.google.com/forms/d/e/1FAIpQLSePz8rTG_IWrLgkIGCbNu39mM4Ms7XauR9LVUiE-6y8QCxyPg/viewform

Thank you.

Respectfully,

Atty. Jennifer A. Olba
Acting DOT FOI Decision Maker

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