Department of Trade and Industry

Browse over 3643 requests from this government agency

Go Back

  • REQUEST SUBMITTED

    You have submitted an FOI request

    Date: 2021-11-25 10:58:25.056461

  • PROCESSING REQUEST

    Your request is already in review

  • REQUEST SUCCESSFUL

    Your request was successful

    Date: 2021-11-29 11:40:37.696875

  • 4

    RATE YOUR REQUEST

    How was your request?

Unauthorized Gcash Transaction

Requested from DTI by V. Camago at 10:58 AM on Nov 25, 2021.
Purpose: Need Help
Date of Coverage: 11/24/2021 - 11/25/2021
Tracking no: #DTI-664781155352

Camago 10:58 AM, Nov 25, 2021 

Hi!

There is an unathorized GCash transaction and we have already a pending ticket requesting a refund. However we were informed by gcash that the transaction was authorized. Any help is appreciated

Par 11:40 AM, Nov 29, 2021 

November 29, 2021

Dear Val Khristian Camago,

Greetings!

Thank you for your request dated Nov 25, 2021 10:58:25 AM under Executive Order No. 2 (s. 2016) on Freedom of Information in the Executive Branch.

Your Request

You asked for Unauthorized Gcash Transaction.

Response to Request

We have referred your concern to the Bangko Sentral ng Pilipinas (BSP). For follow up on your complaint, please contact: 

Bangko Sentral ng Pilipinas
bspmail@bsp.gov.ph
Direct Line: (02)-8708-7087
Trunk Line: (02)-8708-7701 loc. 2584
Facsimile: (02)-8708-7088
Email Address:
consumeraffairs@bsp.gov.ph
Mailing Address:
The Consumer Empowerment Group
Center for Learning and Inclusion Advocacy
Bangko Sentral ng Pilipinas
5th Floor Multi-Storey Building, BSP Complex
Mabini Street Malate, 1004 Manila

For further assistance you may review the FAQ section of the eFOI site: https://www.foi.gov.ph/help.

Thank you.

Respectfully,
Cresenciano P. Par
FOI Officer

Is this request offensive?

Requests for personal information and vexatious requests are not considered valid requests for Official Information.

If you believe this request is not suitable, you can report it for attention by the site administrators.