Department of Trade and Industry

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    Date: 2021-10-11 14:48:47.804571

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    Date: 2021-10-14 14:01:47.301297

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Harassment by Abusive Debt Collector – Online Lending App Happy Pera 2

Requested from DTI by A. Aparici at 02:48 PM on Oct 11, 2021.
Purpose: Complaint on abusive lending app with not just too much interest but abusive creditors
Date of Coverage: 10/01/2021 - 10/11/2021
Tracking no: #DTI-690854324660

Aparici 02:48 PM, Oct 11, 2021 

I would like to request to confirm the lending license of the company with Happy Pera 2 online app. part from their big interest rate their credit is very abusive that they call and text are abusive they also threatened to disgrace our name online and use our maliciously. Please advise on the next legal action to take to protect my rights against such abusive creditors.

Par 02:01 PM, Oct 14, 2021 

October 14, 2021

Dear Ann Chryzel Aparici,

Greetings!

Thank you for your request dated Oct 11, 2021 02:48:47 PM under Executive Order No. 2 (s. 2016) on Freedom of Information in the Executive Branch.

Your Request

You asked for Harassment by Abusive Debt Collector – Online Lending App Happy Pera 2.

Response to Request

Please note that we are only able to provide some of the information you have requested.  We have provided the contact details of the Bangko Sentral ng Pilipinas (BSP) for proper assistance.

Bangko Sentral ng Pilipinas
bspmail@bsp.gov.ph

Your right to request a review

If you are unhappy with this response to your FOI request, you may ask us to carry out an internal review of the response by writing to <Sec. Ramon M. Lopez at secretary@dti.gov.ph>. Your review request should explain why you are dissatisfied with this response, and should be made within 15 calendar days from the date when you received this letter. We will complete the review and tell you the result within 30 calendar days from the date when we receive your review request.

If you are not satisfied with the result of the review, you then have the right to appeal to the Office of the President under Administrative Order No. 22 (s. 2011).

Thank you.

Respectfully,

Cresenciano Par
FOI Receiving Officer

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