Department of Trade and Industry

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    Date: 2023-08-03 22:51:46.749807

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    Date: 2023-08-07 15:19:46.951583

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COMPLAINTS In Covid~19Era UNSERVICABLE OF commercial merchants OF Person SPECIAL Concern uses

Requested from DTI by F. Rebadulla at 10:51 PM on Aug 03, 2023.
Purpose: Filing for Consumer Complain and recommendation for assistance Person Of Special Concern/Stateless.
Date of Coverage: 08/03/2022 - 08/03/2023
Tracking no: #DTI-037689255264

Rebadulla 10:51 PM, Aug 03, 2023 

Complaints INQUIRY Process Filing of Mr. FRED L. Rebadulla II, 
Person of Special Concern /Petitioner while easing healthful means at Covid~19's Pandemic Saga been heinious victimize with registry receipts unique case reference: BSPCMS-2023-ABC1234 on records in The Bangko Sentral ng Pilipinas (BSP) 
objectives of Republic Act 11765 or the Finance Products and Services Consumer Protection Act (FCPA) and a Bayanihan Act on TIMES OF Covid~19 WHICH ERRONEOUS UNSERVICABLE OF THE Gotyme Banking System and FinanciAl Intermediary to their Bank DEPOSITOR  thru commercial merchantS for emergency &healt


August 7, 2023

Dear Fred II,

Greetings!

Thank you for your request dated Aug 03, 2023 under Executive Order No. 2 (s. 2016) on Freedom of Information in the Executive Branch.

Your request

You asked for COMPLAINTS  In Covid~19Era UNSERVICABLE OF commercial merchants      OF Person SPECIAL Concern uses.

Response to your request

Response to your request

While our aim is to provide information whenever possible, in this instance this Office does not have the information you have requested. 

However, you may wish to contact the Bangko Sentral ng Pilipinas (BSP) for proper assistance:

ATTY. CHARINA B. DE VERA-YAP  
Head, Consumer Empowerment Group  
Center for Learning and Inclusion Advocacy  
BANGKO SENTRAL NG PILIPINAS  
10/F Multi Storey Building  
A. Mabini Street corner P. Ocampo Street  
Malate, Manila  
708 7701; 306 3133; 708 7087  
consumeraffairs@bsp.gov.ph 

Your right to request a review

If you are unhappy with this response to your FOI request, you may ask us to carry out an internal review of the response by writing to <Sec. Alfredo E. Pascual at email secretary@dti.gov.ph>. Your review request should explain why you are dissatisfied with this response, and should be made within 15 calendar days from the date when you received this letter. We will complete the review and tell you the result within 30 calendar days from the date when we receive your review request.

If you are not satisfied with the result of the review, you then have the right to appeal to the Office of the President under Administrative Order No. 22 (s. 2011).

Thank you.

Respectfully,
FOI Officer

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