Department of Trade and Industry

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    Date: 2022-03-04 14:06:02.448854

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    Date: 2022-03-07 13:13:42.319887

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ONLINE SCAM (FAKE FB PAGE ACCOUNT)

Requested from DTI by M. Cortezano at 02:06 PM on Mar 04, 2022.
Purpose: Seeking Help
Date of Coverage: 02/28/2022 - 03/03/2022
Tracking no: #DTI-311568788652

Cortezano 02:06 PM, Mar 04, 2022 

I would like to report an issue with my transaction with a FAKE ACCOUNT on facebook wherein I fund transfer to an unverified PayMaya user (Fraud/Scam) the transaction made was supposed to be a payment for reservation but I haven't received any confirmation as of today.

Here is the details of my transaction : 
 
Recipient Name : Unknown / FB Page : Salvador Garden Resort and Event Place 
Recipient Number : 09554226210
Date of transaction: 28 Feb 2022 
Reference ID : 9C3753FDE4FB
Amount: 6,000

Par 01:13 PM, Mar 07, 2022 

March 7, 2022

Dear Ma Cyryl Cortezano,

Greetings!

Thank you for your request dated Mar 04, 2022 02:06:02 PM under Executive Order No. 2 (s. 2016) on Freedom of Information in the Executive Branch.

Your Request

You asked for ONLINE SCAM (FAKE FB PAGE ACCOUNT).

Response to Request

While our aim is to provide assistance whenever possible, in this instance this Office is not the proper agency for your concern.

However, you may wish to contact the Bangko Sentral ng Pilipinas (BSP) for proper assistance:

Bangko Sentral ng Pilipinas
Email Address:
consumeraffairs@bsp.gov.ph

Mailing Address:
The Consumer Empowerment Group
Center for Learning and Inclusion Advocacy
Bangko Sentral ng Pilipinas
5th Floor Multi-Storey Building, BSP Complex
A. Mabini Street Malate, 1004 Manila


Your right to request a review

If you are unhappy with this response to your FOI request, you may ask us to carry out an internal review of the response by writing to <Sec. Ramon M. Lopez at email secretary@dti.gov.ph>. Your review request should explain why you are dissatisfied with this response, and should be made within 15 calendar days from the date when you received this letter. We will complete the review and tell you the result within 30 calendar days from the date when we receive your review request.

If you are not satisfied with the result of the review, you then have the right to appeal to the Office of the President under Administrative Order No. 22 (s. 2011).

Thank you.

Respectfully,
FOI Officer

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