Department of Trade and Industry

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  • REQUEST SUBMITTED

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    Date: 2022-12-23 10:42:00.501710

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  • REQUEST DENIED

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    Date: 2023-01-04 11:02:08.255566

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Refund for hacked gcash for illegal top up on shopee

Requested from DTI by B. Barnachea at 10:42 AM on Dec 23, 2022.
Purpose: Refund my money from illegal top up to shopee.
Date of Coverage: 12/07/2022 - 12/23/2022
Tracking no: #DTI-334344751386

Barnachea 10:42 AM, Dec 23, 2022 

I would like to request for coordination with gcash dragonpay and shopee to refund my hardearned money from my hacked gcash that is illegally top up to a stranger shopee pay account.last december 7,2022@8:29 am amounting to 3,736.00


January 4, 2023

Dear Bleizhel joyce,

Greetings!

Thank you for your request dated Dec 23, 2022 under Executive Order No. 2 (s. 2016) on Freedom of Information in the Executive Branch.

Your request

You asked for Refund for hacked gcash for illegal top up on shopee.

Response to your request

While our aim is to provide assistance whenever possible, we would like to refer you to the Anti-Fraud and Action Division (AFAD) of the National Bureau of Investigation (NBI) for proper assistance.  Please contact:

Anti-Fraud and Action Division (AFAD)
National Bureau of Investigation (NBI)
8525-4093; 8524-6395
afad@nbi.gov.ph
 
Thank you.

Respectfully,
FOI Officer

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