Department of Trade and Industry

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    Date: 2023-02-15 14:05:13.048724

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    Date: 2023-02-16 15:18:48.497279

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Termination Fee imposed by Streamtech Cavite

Requested from DTI by J. Gariando at 02:05 PM on Feb 15, 2023.
Purpose: For Dispute Resolution
Date of Coverage: 02/15/2023 - 02/15/2023
Tracking no: #DTI-341615478139

Gariando 02:05 PM, Feb 15, 2023

HI,

I would like to seek your advise regarding the above subject. We are transferring to another subdivision and unfortunately Streamtech is not providing services to the new location.

We visited their office and inform them about our intent to terminate their service due to such circumstances. They have no objection on the termination, however they advise us that we need to pay Php 5,000 on top of our monthly bill for the early termination of our Contract to them.

Can you please advise if this lawful and we are oblige to pay such amount?

Thank you.

Par 03:18 PM, Feb 16, 2023

Feb 16, 2023

Dear Joseph Gariando,

Thank you for your request dated Feb 15, 2023 02:05:13 PM under Executive Order No. 2 (s. 2016) on Freedom of Information in the Executive Branch, for Termination Fee imposed by Streamtech Cavite.

We received your request on Feb 15, 2023 02:05:13 PM and we have forwarded your request to another agency.

Should you have any questions regarding your request, kindly contact using the reply function on the eFOI portal at https://foimc1s2019-dot-efoi-ph.appspot.com/requests/aglzfmVmb2ktcGhyHQsSB0NvbnRlbnQiEERUSS0zNDE2MTU0NzgxMzkM, for request with ticket number #DTI-341615478139.

Thank you.

Respectfully,

Cresenciano Par
FOI Officer

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