Land Transportation Office

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    Date: 2024-01-11 22:13:27.259823

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    Date: 2024-01-12 13:19:45.893644

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Request to find serial number of LTO's driver's license

Requested from LTO by A. Ramos at 10:13 PM on Jan 11, 2024.
Purpose: Renewal of Licence
Date of Coverage: 01/16/2019 - 01/11/2024
Tracking no: #LTO-500735333129

Ramos 10:13 PM, Jan 11, 2024 

Greetings!

I am Aries Ramos. I am currently renewing my Driver's License. However, I was not able to register in LTO's portal. As I am submitting the required details, the system says that my serial number is invalid. My previous license was registered last 2019 with the old format of license number and serial number. The portal is not accepting my serial number.

Here are my details:
Name: ARIES A. RAMOS
Birthdate: 1976-01-16
License No.: D01-98-126235
Serial No.: N/A
Validity: 5 years

Thank you!

you can send your reply here ramosaries1976@gmail.com

Se 01:19 PM, Jan 12, 2024 

January 12, 2024

Dear Aries,

Thank you for your request dated Jan 11, 2024 under Executive Order No. 2 (s. 2016) on Freedom of Information in the Executive Branch, for Request to find serial number of LTO's driver's license.

We received your request on Jan 11, 2024 and will respond on or before Feb 01, 2024 10:13:27 PM, in accordance with the Executive Order's implementing rules and regulations.

Should you have any questions regarding your request, kindly contact me using the reply function on the eFOI portal at https://www.foi.gov.ph/requests/aglzfmVmb2ktcGhyHQsSB0NvbnRlbnQiEExUTy01MDA3MzUzMzMxMjkM, for request with ticket number #LTO-500735333129.

Thank you.

Respectfully,

Engr. Roberto S. Se
FOI Officer


January  15, 2024

Dear  Aries

Greetings!

Thank you for  your request date.10:13 PM on Jan 11, 2024....under Executive Order No. 2 (s. 2016) on 
Freedom of Information in the Executive Branch.

Your request

You asked for  a Request to find serial number of LTO's driver's license

Response to your request

While our aim is to provide information whenever possible, in this instance this Office cannot provide you the information you are requesting. The LTO abides by the Data Privacy Act. Personal information cannot be publicly-published using the FOI Platform.
you can email Client Care" clientcare@lto.gov.ph about yourn concern 

For further assistance you may review the FAQ section of the eFOI site: https://www.foi.gov.ph/help

Your right to request a review

If you are unhappy with this response to your FOI request, you may ask us to carry out an internal review of the response by writing to LTO Assistant Secretary  Atty. Vigor Mendoza II  at ltocdmpao@lto.gov.ph. Your review request should explain why you are dissatisfied with this response, and should be made within 15 calendar days from the date when you received this letter. We will complete the review and tell you the result within 30 calendar days from the date when we receive your review request.
Your Feedback is valuable to us especially during these challenging times. Please let us know your experience by clicking the link below!

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If you are not satisfied with the result of the review, you t).
hen have the right to appeal to the Office of the President under Administrative Order No. 22 (s. 2011

Respectfully,
LTO FOI Officer

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