Land Transportation Office

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  • REQUEST SUBMITTED

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    Date: 2023-11-07 21:13:22.331166

  • PROCESSING REQUEST

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    Date: 2023-11-13 09:36:13.079219

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    Date: 2023-11-15 11:01:13.527492

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LTO Client ID

Requested from LTO by C. Ausejo at 09:13 PM on Nov 07, 2023.
Purpose: To have one client ID for DL and Vehicles
Date of Coverage: 03/01/2023 - 10/13/2023
Tracking no: #LTO-520565945786

Ausejo 09:13 PM, Nov 07, 2023 

Good day! I have an issue with my cars because it has different client IDs as my drivers license. Can you please link my cars to my main Driver's License client ID?

Name: Charles Durango Ausejo
DL # G08-96-001967
Expiration Date: 2024/09/11
DL Client ID # 20-770911-0033899
Email: charausej@gmail.com

Nissan Navara:
Plate # GAN 9270
Client ID # 23-700116-0235581
OR # 0728-000000213211

Chevy Spark:
Plate # YKS 240
Client ID # 22-980319-9194059
OR # 0728-000000213209

Yamaha Aerox:
Plate # 070103
Client ID # 23-200111-3547977
OR # 0760-000000184847

Se 09:36 AM, Nov 13, 2023 

November 13, 2023

Dear Charles,

Thank you for your request dated Nov 07, 2023 under Executive Order No. 2 (s. 2016) on Freedom of Information in the Executive Branch, for LTO Client ID.

We received your request on Nov 07, 2023 and will respond on or before Nov 28, 2023 09:13:22 PM, in accordance with the Executive Order's implementing rules and regulations.

Should you have any questions regarding your request, kindly contact me using the reply function on the eFOI portal at https://www.foi.gov.ph/requests/aglzfmVmb2ktcGhyHQsSB0NvbnRlbnQiEExUTy01MjA1NjU5NDU3ODYM, for request with ticket number #LTO-520565945786.

Thank you.

Respectfully,

Engr. Roberto S. Se
FOI Officer


November  15,  2023

Dear   Charles ,

Greetings!

Thank you for  your request dated   09:13 PM on Nov 07, 2023...under Executive Order No. 2 (s. 2016) on 
Freedom of Information in the Executive Branch.

Your request

You asked for  a LTO Client ID

Response to your request

While our aim is to provide information whenever possible, in this instance this Office cannot provide you the information you are requesting. The LTO abides by the Data Privacy Act. Personal information cannot be publicly-published using the FOI Platform.
you can send to the email about your concern "Client Care" clientcare@lto.gov.ph 

For further assistance you may review the FAQ section of the eFOI site: https://www.foi.gov.ph/help

Your right to request a review

If you are unhappy with this response to your FOI request, you may ask us to carry out an internal review of the response by writing to LTO Assistant Secretary  Atty. Vigor Mendoza II  at ltocdmpao@lto.gov.ph. Your review request should explain why you are dissatisfied with this response, and should be made within 15 calendar days from the date when you received this letter. We will complete the review and tell you the result within 30 calendar days from the date when we receive your review request.
Your Feedback is valuable to us especially during these challenging times. Please let us know your experience by clicking the link below!

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If you are not satisfied with the result of the review, you then have the right to appeal to the Office of the President under Administrative Order No. 22 (s. 2011).

Thank you.

Respectfully,
LTO FOI Officer

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