Land Transportation Office

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    Date: 2023-06-07 10:00:34.883793

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    Date: 2023-06-21 09:58:51.200801

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Official receipt request

Requested from LTO by C. Teodoro at 10:00 AM on Jun 07, 2023.
Purpose: Official receipt request
Date of Coverage: 05/31/2023 - 06/07/2023
Tracking no: #LTO-604407759782

Teodoro 10:00 AM, Jun 07, 2023 

Requesting assistance on my Newly registered Motorcycle's Official Receipt for the dealership states that it should have been emailed to me but I have not received anything. I also checked my LTMS portal account but I don't see that on the document page. Please see screenshot below,

LTMS account number: 23-970601-4144136
EMAIL ADDRESS: CHRISTIANTEODORO576@GMAIL.COM


June 21, 2023

Dear Christian,

Greetings!

Thank you for your request dated Jun 07, 2023 under Executive Order No. 2 (s. 2016) on Freedom of Information in the Executive Branch.

Your request

You asked for Official receipt request.

Response to your request

While our aim is to provide information whenever possible, in this instance this Office   You can contact the originating district office of your vehicle regarding your license plate. You can also call our Plate Unit at this numbers 8926-5024, 89229061 to 66 local 225. Here is also the list of Official Facebook Pages of the Regional Offices (https://lto.gov.ph/official-facebook-page.html), you can send a message to them to which your district belong, so that they can officially answer your concern. It is a good idea to contact them to find out if your license plates have been received or delivered to your LTO Regional office or if your dealer has already received your license plates.

Your right to request a review

If you are unhappy with this response to your FOI request, you may ask us to carry out an internal review of the response by writing to LTO Assistant Secretary Atty. Hector A. Villacorta  at ltocdmpao@lto.gov.ph. Your review request should explain why you are dissatisfied with this response, and should be made within 15 calendar days from the date when you received this letter. We will complete the review and tell you the result within 30 calendar days from the date when we receive your review request.

Your Feedback is valuable to us especially during these challenging times. Please let us know your experience by clicking the link below!

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If you are not satisfied with the result of the review, you then have the right to appeal to the Office of the President under Administrative Order No. 22 (s. 2011).

Respectfully,
LTO FOI OFFICER

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