Land Transportation Office

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  • REQUEST SUBMITTED

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    Date: 2023-11-02 05:26:31.663354

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    Date: 2023-11-06 09:36:25.646310

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    Date: 2023-11-09 10:10:12.967056

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Requesting for Serial Number

Requested from LTO by R. Pintor at 05:26 AM on Nov 02, 2023.
Purpose: Requesting for DL serial number to sync my old data to my newly registered account to LTMS PORTAL.
Date of Coverage: 11/23/2017 - 11/02/2023
Tracking no: #LTO-865949604300

Pintor 05:26 AM, Nov 02, 2023 

Hello good day, I RAYMOND JAMES SAN JOSE PINTOR. An OFW, I ALREADY REGISTERED AS NEW to LTMS portal but unfortunately there is no option for renewal and my old driver license card don’t have the serial number which is needed for registration, May I have a request to please sync my old data to my newly registered account to your portal :
Date of issuance: December 09, 2014
Date of expired: November 23, 2017
License number: A05-12-005486

Se 09:36 AM, Nov 06, 2023 

November 6, 2023

Dear Raymond James,

Thank you for your request dated Nov 02, 2023 under Executive Order No. 2 (s. 2016) on Freedom of Information in the Executive Branch, for Requesting for Serial Number.

We received your request on Nov 02, 2023 and will respond on or before Nov 23, 2023 05:26:31 AM, in accordance with the Executive Order's implementing rules and regulations.

Should you have any questions regarding your request, kindly contact me using the reply function on the eFOI portal at https://www.foi.gov.ph/requests/aglzfmVmb2ktcGhyHQsSB0NvbnRlbnQiEExUTy04NjU5NDk2MDQzMDAM, for request with ticket number #LTO-865949604300.

Thank you.

Respectfully,

Engr. Roberto S. Se
FOI Officer


November   11,  2023  

Dear Raymond,

Greetings!

Thank you for your request dated 05:26 AM on Nov 02, 2023....under Executive Order No. 2 (s. 2016) on Freedom of Information in the Executive Branch.

Your request

You asked for a Requesting for Serial Number

Response to your request

While our aim is to provide information whenever possible, in this instance this Office cannot provide you the information you are requesting. The LTO abides by the Data Privacy Act. Personal information cannot be publicly-published using the FOI Platform. 

In addition, you can create an LTMS portal account even if you have not been issued a driver's license card or the serial number does not match by registering on the LTMS portal. Just click "Register Now" and "Terms of Agreement" will appear. Then select "Enroll as Individual" and click "NO" on the question "Do you have a Philippine Driver's or Conductor's License?" and press "Next". After that, fill up the following forms or answer the questions. And once you have an LTMS portal account and have been issued a driver's license ID card, kindly request our client care team at this email clientcare@lto.gov.ph, to sync it to your LTMS portal account.
For further assistance you may review the FAQ section of the eFOI site: https://www.foi.gov.ph/help

Your right to request a review

If you are unhappy with this response to your FOI request, you may ask us to carry out an internal review of the response by writing to LTO Assistant Secretary Atty. Vigor Mendoza II  at ltocdmpao@lto.gov.ph. Your review request should explain why you are dissatisfied with this response, and should be made within 15 calendar days from the date when you received this letter. We will complete the review and tell you the result within 30 calendar days from the date when we receive your review request.
Your Feedback is valuable to us especially during these challenging times. Please let us know your experience by clicking the link below!

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If you are not satisfied with the result of the review, you then have the right to appeal to the Office of the President under Administrative Order No. 22 (s. 2011).

Thank you.

Respectfully,
LTO FOI Officer

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