Land Transportation Office

Browse over 3259 requests from this government agency

Go Back

  • REQUEST SUBMITTED

    You have submitted an FOI request

    Date: 2023-12-21 00:18:33.204362

  • PROCESSING REQUEST

    Your request is already in review

    Date: 2023-12-21 08:16:44.678797

  • REQUEST DENIED

    Your request was denied

    Date: 2023-12-29 13:50:51.929189

  • 4

    RATE YOUR REQUEST

    How was your request?

Request to delete account

Requested from LTO by A. Perido at 12:18 AM on Dec 21, 2023.
Purpose: Double Account- Personal Mistake
Date of Coverage: 12/21/2023 - 12/21/2023
Tracking no: #LTO-966224809918

Perido 12:18 AM, Dec 21, 2023 

Hi i would like to delete my husband existing LTMS portal account with  LTO client id   23-890410-2555259
I created a mistake. I thought we will not able to add his drivers license to his previous account.

Se 08:16 AM, Dec 21, 2023 

December 21, 2023

Dear Angieneth,

Thank you for your request dated Dec 21, 2023 under Executive Order No. 2 (s. 2016) on Freedom of Information in the Executive Branch, for Request to delete account.

We received your request on Dec 21, 2023 and will respond on or before Jan 11, 2024 12:18:33 AM, in accordance with the Executive Order's implementing rules and regulations.

Should you have any questions regarding your request, kindly contact me using the reply function on the eFOI portal at https://www.foi.gov.ph/requests/aglzfmVmb2ktcGhyHQsSB0NvbnRlbnQiEExUTy05NjYyMjQ4MDk5MTgM, for request with ticket number #LTO-966224809918.

Thank you.

Respectfully,

Engr. Roberto S. Se
FOI Officer


December 29,  2023

Dear  Angieneth,

Greetings!

Thank you for  your request date  12:18 AM on Dec 21, 2023..under Executive Order No. 2 (s. 2016) on 
Freedom of Information in the Executive Branch.

Your request

You asked for  a Request to delete account

Response to your request

While our aim is to provide information whenever possible, in this instance this Office cannot provide you the information you are requesting. The LTO abides by the Data Privacy Act. Personal information cannot be publicly-published using the FOI Platform.
you can send this email "Client Care" clientcare@lto.gov.ph  about your concern 

For further assistance you may review the FAQ section of the eFOI site: https://www.foi.gov.ph/help

Your right to request a review

If you are unhappy with this response to your FOI request, you may ask us to carry out an internal review of the response by writing to LTO Assistant Secretary  Atty. Vigor Mendoza II  at ltocdmpao@lto.gov.ph. Your review request should explain why you are dissatisfied with this response, and should be made within 15 calendar days from the date when you received this letter. We will complete the review and tell you the result within 30 calendar days from the date when we receive your review request.
Your Feedback is valuable to us especially during these challenging times. Please let us know your experience by clicking the link below!

https://forms.gle/42Fk8aNgoaSVbgkb9

If you are not satisfied with the result of the review, you then have the right to appeal to the Office of the President under Administrative Order No. 22 (s. 2011).


Respectfully,
LTO FOI Officer

Is this request offensive?

Requests for personal information and vexatious requests are not considered valid requests for Official Information.

If you believe this request is not suitable, you can report it for attention by the site administrators.