Land Transportation Office

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  • REQUEST SUBMITTED

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    Date: 2024-01-26 11:43:10.941780

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    Date: 2024-01-29 11:14:39.175862

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    Date: 2024-01-30 09:23:00.813948

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LTO PORTAL ISSUE (DRIVER'S LICENSE DIDN'T MATCH)

Requested from LTO by A. De Castro at 11:43 AM on Jan 26, 2024.
Purpose: To clarify the issue on my Driver's license
Date of Coverage: 07/07/2023 - 01/26/2024
Tracking no: #LTO-015496287467

De Castro 11:43 AM, Jan 26, 2024 

Good day . I'd like to request of the issue regarding to my driver's license. Lately I tried to confirm my Driver's license if it's match to my temporary. Last week I just fill up an form to the LTMS Portal to confirm that my temporary License is active. Lately when I gon in to my account at LTMS Portal something pops up in my home view. It's says that "you have an upcoming Student License expiration on 03/8/2024. How is that issue came if I aLready convert my student to Non pro as a temporary? Please take me to root of this problem, to make myself comfortable to the License that I have ..

Se 11:14 AM, Jan 29, 2024 

January 29, 2024

Dear Arnold,

Thank you for your request dated Jan 26, 2024 under Executive Order No. 2 (s. 2016) on Freedom of Information in the Executive Branch, for LTO PORTAL ISSUE (DRIVER'S LICENSE DIDN'T MATCH).

We received your request on Jan 26, 2024 and will respond on or before Feb 16, 2024 11:43:10 AM, in accordance with the Executive Order's implementing rules and regulations.

Should you have any questions regarding your request, kindly contact me using the reply function on the eFOI portal at https://www.foi.gov.ph/requests/aglzfmVmb2ktcGhyHQsSB0NvbnRlbnQiEExUTy0wMTU0OTYyODc0NjcM, for request with ticket number #LTO-015496287467.

Thank you.

Respectfully,

Engr. Roberto S. Se
FOI Officer


January  30, 2024

Dear   Arnold 

Greetings!

Thank you for  your request date 11:43 AM on Jan 26, 2024...under Executive Order No. 2 (s. 2016) on 
Freedom of Information in the Executive Branch.

Your request

You asked for  a  LTO PORTAL ISSUE (DRIVER'S LICENSE DIDN'T MATCH)

Response to your request

While our aim is to provide information whenever possible, in this instance this Office cannot provide you the information you are requesting. The LTO abides by the Data Privacy Act. Personal information cannot be publicly-published using the FOI Platform.
you can email clientcare@lto.gov.ph about your concern 

For further assistance you may review the FAQ section of the eFOI site: https://www.foi.gov.ph/help

Your right to request a review

If you are unhappy with this response to your FOI request, you may ask us to carry out an internal review of the response by writing to LTO Assistant Secretary  Atty. Vigor Mendoza II  at ltocdmpao@lto.gov.ph. Your review request should explain why you are dissatisfied with this response, and should be made within 15 calendar days from the date when you received this letter. We will complete the review and tell you the result within 30 calendar days from the date when we receive your review request.
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If you are not satisfied with the result of the review, you t).
hen have the right to appeal to the Office of the President under Administrative Order No. 22 (s. 2011

Respectfully,
LTO FOI Officer

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