Land Transportation Office

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  • REQUEST SUBMITTED

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    Date: 2023-10-13 11:29:30.239291

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    Date: 2023-12-28 10:48:47.598349

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    Date: 2024-01-04 08:30:25.195407

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LTO PORTAL UPDATE

Requested from LTO by J. Lubay at 11:29 AM on Oct 13, 2023.
Purpose: Updating my LTO Portal to reflect the accurate and up-to-date information regarding my License
Date of Coverage: 09/15/2023 - 10/10/2023
Tracking no: #LTO-015639094298

Lubay 11:29 AM, Oct 13, 2023 

Hello! I would like to request to have my Driver's License reflected and updated on the LTO Portal. Please refer to the following details:

License No.: N02-21-003379
Expiration Date: 08/22/2027

I currently have my physical Driver's License in my possession, and all the necessary documents are complete. However, my LTO Portal still shows that my STUDENT'S LICENSE will expire on 10/18/2023, and it has not been updated.

You can view my compilation file by clicking the link below:
https://tinyurl.com/My-LTO-File

Thank you,
John Marc Lubay

Se 10:48 AM, Dec 28, 2023 

December 28, 2023

Dear John Marc,

Thank you for your request dated Oct 13, 2023 under Executive Order No. 2 (s. 2016) on Freedom of Information in the Executive Branch, for LTO PORTAL UPDATE.

We received your request on Oct 13, 2023 and will respond on or before Nov 03, 2023 11:29:30 AM, in accordance with the Executive Order's implementing rules and regulations.

Should you have any questions regarding your request, kindly contact me using the reply function on the eFOI portal at https://www.foi.gov.ph/requests/aglzfmVmb2ktcGhyHQsSB0NvbnRlbnQiEExUTy0wMTU2MzkwOTQyOTgM, for request with ticket number #LTO-015639094298.

Thank you.

Respectfully,

Engr. Roberto S. Se
FOI Officer


January  04, 2024

Dear   John,

Greetings!

Thank you for  your request date 11:29 AM on Oct 13, 2023.....under Executive Order No. 2 (s. 2016) on 
Freedom of Information in the Executive Branch.

Your request

You asked for  a LTO PORTAL UPDATE

Response to your request

While our aim is to provide information whenever possible, in this instance this Office cannot provide you the information you are requesting. The LTO abides by the Data Privacy Act. Personal information cannot be publicly-published using the FOI Platform.
 you can email Client Care" clientcare@lto.gov.ph  about your concern 

For further assistance you may review the FAQ section of the eFOI site: https://www.foi.gov.ph/help

Your right to request a review

If you are unhappy with this response to your FOI request, you may ask us to carry out an internal review of the response by writing to LTO Assistant Secretary  Atty. Vigor Mendoza II  at ltocdmpao@lto.gov.ph. Your review request should explain why you are dissatisfied with this response, and should be made within 15 calendar days from the date when you received this letter. We will complete the review and tell you the result within 30 calendar days from the date when we receive your review request.
Your Feedback is valuable to us especially during these challenging times. Please let us know your experience by clicking the link below!

https://forms.gle/42Fk8aNgoaSVbgkb9

If you are not satisfied with the result of the review, you then have the right to appeal to the Office of the President under Administrative Order No. 22 (s. 2011).


Respectfully,
LTO FOI Officer

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