Land Transportation Office

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    Date: 2022-02-10 08:10:45.460440

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    Date: 2022-02-10 13:06:48.877347

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LICENSE ID SERIAL NUMBER

Requested from LTO by P. Pambujan at 08:10 AM on Feb 10, 2022.
Purpose: LICENSE RENEWAL
Date of Coverage: 11/13/2016 - 11/13/2021
Tracking no: #LTO-027322736171

Pambujan 08:10 AM, Feb 10, 2022 

Hi there,
I would like to request for my serial number for my license id. I already reached out to you and you provided me an fb link wherein I can see the different model of license ID. Though my concern is my serial number is not being accepted in online registration. I have a model 1 type of ID where the serial number is consists of number and letters. Though in LTO online registration, it says there that the serial number should only consists of numbers and that is why I can't renew my license. I am not asking of where I can find my serial number, I am asking of how can I put it online.

Se 01:06 PM, Feb 10, 2022 

February 10, 2022

Dear Patrick,

Greetings!

Thank you for your request dated Feb 10, 2022 08:10:45 AM under Executive Order No. 2 (s. 2016) on Freedom of Information in the Executive Branch.

Your Request

You asked for LICENSE ID SERIAL NUMBER.

Response to Request

The Serial Number is required in creating an LTMS Account. Unfortunately some of our clients still don't have a Driver's License Card or still having errors. So, in Creating your LTMS Account, you will see the first question will be: 
" Do you have a Philippine Driver’s or Conductor’s License?"

Yes

No

Kindly select "NO" and then proceed to complete the Client Information.

Your right to request a review

If you are unhappy with this response to your FOI request, you may ask us to carry out an internal review of the response by writing to LTO Assistant Secretary Edgar C. Galvante at  ltocdmpao@lto.gov.ph. Your review request should explain why you are dissatisfied with this response, and should be made within 15 calendar days from the date when you received this letter. We will complete the review and tell you the result within 30 calendar days from the date when we receive your review request.

If you are not satisfied with the result of the review, you then have the right to appeal to the Office of the President under Administrative Order No. 22 (s. 2011).

Thank you.

Respectfully,

LTO FOI Officer

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