Land Transportation Office

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    Date: 2023-12-18 17:02:24.188577

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    Date: 2024-01-05 10:42:34.595747

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Driver's License

Requested from LTO by S. Moxcir at 05:02 PM on Dec 18, 2023.
Purpose: LTO portal registration
Date of Coverage: 12/18/2023 - 12/18/2023
Tracking no: #LTO-113355807978

Moxcir 05:02 PM, Dec 18, 2023 

Hi I would like to request my Driver's License Serial Number. It was a required field on the LTO Portal, but I only have my License's receipt and paper temporary driver's license, not the actual card. The driver's license no. is K0217012939. Thank you

Se 10:42 AM, Jan 05, 2024 

January 5, 2024

Dear Salma,

Thank you for your request dated Dec 18, 2023 under Executive Order No. 2 (s. 2016) on Freedom of Information in the Executive Branch, for Driver's License.

We received your request on Dec 18, 2023 and will respond on or before Jan 08, 2024 05:02:24 PM, in accordance with the Executive Order's implementing rules and regulations.

Should you have any questions regarding your request, kindly contact me using the reply function on the eFOI portal at https://www.foi.gov.ph/requests/aglzfmVmb2ktcGhyHQsSB0NvbnRlbnQiEExUTy0xMTMzNTU4MDc5NzgM, for request with ticket number #LTO-113355807978.

Thank you.

Respectfully,

Engr. Roberto S. Se
FOI Officer


January  5,  2024

Dear  Salma,

Greetings!

Thank you for your request dated 05:02 PM on Dec 18, 2023...under Executive Order No. 2 (s. 2016) on Freedom of Information in the Executive Branch.

Your request

You asked for a  Driver's License

Response to your request

While our aim is to provide information whenever possible, in this instance this Office cannot provide you the information you are requesting. The LTO abides by the Data Privacy Act. Personal information cannot be publicly-published using the FOI Platform. 

In addition, you can create an LTMS portal account even if you have not been issued a driver's license card or the serial number does not match by registering on the LTMS portal. Just click "Register Now" and "Terms of Agreement" will appear. Then select "Enroll as Individual" and click "NO" on the question "Do you have a Philippine Driver's or Conductor's License?" and press "Next". After that, fill up the following forms or answer the questions. And once you have an LTMS portal account and have been issued a driver's license ID card, kindly request our client care team at this email clientcare@lto.gov.ph, to sync it to your LTMS portal account.
For further assistance you may review the FAQ section of the eFOI site: https://www.foi.gov.ph/help

Your right to request a review

If you are unhappy with this response to your FOI request, you may ask us to carry out an internal review of the response by writing to LTO Assistant Secretary Atty. Vigor Mendoza II  at ltocdmpao@lto.gov.ph. Your review request should explain why you are dissatisfied with this response, and should be made within 15 calendar days from the date when you received this letter. We will complete the review and tell you the result within 30 calendar days from the date when we receive your review request.
Your Feedback is valuable to us especially during these challenging times. Please let us know your experience by clicking the link below!

https://forms.gle/42Fk8aNgoaSVbgkb9

If you are not satisfied with the result of the review, you then have the right to appeal to the Office of the President under Administrative Order No. 22 (s. 2011).

Thank you.

Respectfully,
LTO FOI Officer

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