Land Transportation Office

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  • REQUEST SUBMITTED

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    Date: 2023-10-19 10:26:02.858232

  • PROCESSING REQUEST

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    Date: 2023-11-07 14:38:08.822354

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    Date: 2023-11-09 21:30:48.666735

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I would like to follow up my or/cr for my car.

Requested from LTO by c. sabio at 10:26 AM on Oct 19, 2023.
Purpose: follow up/complaint
Date of Coverage: 10/10/2023 - 10/19/2023
Tracking no: #LTO-161088447144

sabio 10:26 AM, Oct 19, 2023 

Good day! I would like to follow up my or/cr for my car. Last oct. 10, 2023 i bought a car at Mitsubishi peak motors at commonwealth. It’s been 9days. I tried contacting that the dealer and her said that it is in your end why it’s taking so long. 

Card Model: Mitsubishi Mirage g4 glx 1.2g
color: red metallic

Se 02:38 PM, Nov 07, 2023 

November 7, 2023

Dear carmil,

Thank you for your request dated Oct 19, 2023 under Executive Order No. 2 (s. 2016) on Freedom of Information in the Executive Branch, for I would like to follow up my or/cr for my car..

We received your request on Oct 19, 2023 and will respond on or before Nov 09, 2023 10:26:02 AM, in accordance with the Executive Order's implementing rules and regulations.

Should you have any questions regarding your request, kindly contact me using the reply function on the eFOI portal at https://www.foi.gov.ph/requests/aglzfmVmb2ktcGhyHQsSB0NvbnRlbnQiEExUTy0xNjEwODg0NDcxNDQM, for request with ticket number #LTO-161088447144.

Thank you.

Respectfully,

Engr. Roberto S. Se
FOI Officer


November  11, 2023  

Dear carmil,

Greetings!

Thank you for your request dated 10:26 AM on Oct 19, 2023.. under Executive Order No. 2 (s. 2016) on Freedom of Information in the Executive Branch.

Your request

You asked for a I would like to follow up my or/cr for my car


Response to your request

Please be informed that personal information cannot be publicly-published using the FOI Platform. Nonetheless, to assist you with your concern, once your document is forwarded to LTO for registration it will take us 3-7 days for the release of the OR/CR. In order for us to check our records if said MC/MV is already registered, can you please provide us the following information in this order:
 
1. Proof of Identity
2. Engine No.
3. Chassis No.
4. Photo of Sales Invoice
 
Please be informed that the above mentioned requirements are needed to avoid giving confidential or personal information of persons who are not entitled and such as guidance in compliance with the Data Privacy Act. Once completed, kindly email the necessary documents at "ltocdmpao" <ltocdmpao@lto.gov.ph>; for action deemed appropriate. 

For further assistance you may review the FAQ section of the eFOI site: https://www.foi.gov.ph/help

Your right to request a review

If you are unhappy with this response to your FOI request, you may ask us to carry out an internal review of the response by writing to LTO Assistant Secretary  Atty. Vigor Mendoza II  at ltocdmpao@lto.gov.ph. Your review request should explain why you are dissatisfied with this response, and should be made within 15 calendar days from the date when you received this letter. We will complete the review and tell you the result within 30 calendar days from the date when we receive your review request.

Your Feedback is valuable to us especially during these challenging times. Please let us know your experience by clicking the link below!

https://forms.gle/42Fk8aNgoaSVbgkb9

If you are not satisfied with the result of the review, you then have the right to appeal to the Office of the President under Administrative Order No. 22 (s. 2011).

Thank you.

Respectfully,
LTO FOI Officer

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