Land Transportation Office

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  • REQUEST SUBMITTED

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    Date: 2024-02-01 11:44:44.575060

  • PROCESSING REQUEST

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    Date: 2024-02-02 08:53:58.427272

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    Date: 2024-02-02 09:29:29.550772

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LTO ACCOUNT

Requested from LTO by N. Dajao at 11:44 AM on Feb 01, 2024.
Purpose: LTO Drivers License
Date of Coverage: 02/01/2024 - 02/01/2024
Tracking no: #LTO-186230898797

Dajao 11:44 AM, Feb 01, 2024 

Hi, I would like to know how to find the LTO Account if I forgot the email and password that I used.

Se 08:53 AM, Feb 02, 2024 

February 2, 2024

Dear Nelson,

Thank you for your request dated Feb 01, 2024 under Executive Order No. 2 (s. 2016) on Freedom of Information in the Executive Branch, for LTO ACCOUNT.

We received your request on Feb 01, 2024 and will respond on or before Feb 22, 2024 11:44:44 AM, in accordance with the Executive Order's implementing rules and regulations.

Should you have any questions regarding your request, kindly contact me using the reply function on the eFOI portal at https://www.foi.gov.ph/requests/aglzfmVmb2ktcGhyHQsSB0NvbnRlbnQiEExUTy0xODYyMzA4OTg3OTcM, for request with ticket number #LTO-186230898797.

Thank you.

Respectfully,

Engr. Roberto S. Se
FOI Officer


February  02, 2024

Dear  Nelson Dajao

Greetings!

Thank you for  your request date 11:44 AM on Feb 01, 2024.....under Executive Order No. 2 (s. 2016) on 
Freedom of Information in the Executive Branch.

Your request

You asked for  a  LTO ACCOUNT

Response to your request

While our aim is to provide information whenever possible, in this instance this Office cannot provide you the information you are requesting. The LTO abides by the Data Privacy Act. Personal information cannot be publicly-published using the FOI Platform.
To create changes/retrieved your LTMS portal account, please send to this email: "Client Care" clientcare@lto.gov.ph with the following requirements below.
1.) Active email address
2.) One valid ID with signatures
3.) Letter of consent indicating that you allow LTO client care to change/retrieve your LTMS portal account, dated today with your name and signature.
4.) Current photo of holding your valid ID.


For further assistance you may review the FAQ section of the eFOI site: https://www.foi.gov.ph/help

Your right to request a review

If you are unhappy with this response to your FOI request, you may ask us to carry out an internal review of the response by writing to LTO Assistant Secretary  Atty. Vigor Mendoza II  at ltocdmpao@lto.gov.ph. Your review request should explain why you are dissatisfied with this response, and should be made within 15 calendar days from the date when you received this letter. We will complete the review and tell you the result within 30 calendar days from the date when we receive your review request.
Your Feedback is valuable to us especially during these challenging times. Please let us know your experience by clicking the link below!

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If you are not satisfied with the result of the review, you t).
hen have the right to appeal to the Office of the President under Administrative Order No. 22 (s. 2011

Respectfully,
LTO FOI Officer

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