Land Transportation Office

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  • REQUEST SUBMITTED

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    Date: 2024-01-04 16:43:19.007122

  • PROCESSING REQUEST

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    Date: 2024-01-05 08:36:19.905506

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    Date: 2024-01-05 14:28:45.088469

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Retrieving my LTMS Portal Client ID and password, including email used.

Requested from LTO by D. Javenia at 04:43 PM on Jan 04, 2024.
Purpose: Renewal of Driver's License
Date of Coverage: 07/07/2022 - 07/07/2023
Tracking no: #LTO-282062491945

Javenia 04:43 PM, Jan 04, 2024 

Hi. I would like to recover the forgotten  email registered or client ID in LTO LTMS Portal. I failed to document my email address and password that I registered on the said website.

License No. D01-16-000162

Thank you.

Se 08:36 AM, Jan 05, 2024 

January 5, 2024

Dear Dante,

Thank you for your request dated Jan 04, 2024 under Executive Order No. 2 (s. 2016) on Freedom of Information in the Executive Branch, for Retrieving my LTMS Portal Client ID and password, including email used..

We received your request on Jan 04, 2024 and will respond on or before Jan 25, 2024 04:43:19 PM, in accordance with the Executive Order's implementing rules and regulations.

Should you have any questions regarding your request, kindly contact me using the reply function on the eFOI portal at http://efoi-ph.uc.r.appspot.com/requests/aglzfmVmb2ktcGhyHQsSB0NvbnRlbnQiEExUTy0yODIwNjI0OTE5NDUM, for request with ticket number #LTO-282062491945.

Thank you.

Respectfully,

Engr. Roberto S. Se
FOI Officer


January  05, 2024

Dear  Dante

Greetings!

Thank you for  your request date  04:43 PM on Jan 04, 2024...under Executive Order No. 2 (s. 2016) on 
Freedom of Information in the Executive Branch.

Your request

You asked for  a Retrieving my LTMS Portal Client ID and password, including email used.

Response to your request

While our aim is to provide information whenever possible, in this instance this Office cannot provide you the information you are requesting. The LTO abides by the Data Privacy Act. Personal information cannot be publicly-published using the FOI Platform.

For further assistance you may review the FAQ section of the eFOI site: https://www.foi.gov.ph/help

Your right to request a review

If you are unhappy with this response to your FOI request, you may ask us to carry out an internal review of the response by writing to LTO Assistant Secretary  Atty. Vigor Mendoza II  at ltocdmpao@lto.gov.ph. Your review request should explain why you are dissatisfied with this response, and should be made within 15 calendar days from the date when you received this letter. We will complete the review and tell you the result within 30 calendar days from the date when we receive your review request.
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If you are not satisfied with the result of the review, you then have the right to appeal to the Office of the President under Administrative Order No. 22 (s. 2011).


Respectfully,
LTO FOI Officer

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