Philippine National Police

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  • REQUEST SUBMITTED

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    Date: 2023-05-01 15:12:49.507523

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    Date: 2023-05-02 10:14:03.247998

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    Date: 2023-05-02 17:34:05.514473

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Gcash Scam

Requested from PNP by M. Nazar at 03:12 PM on May 01, 2023.
Purpose: GCASH SCAM
Date of Coverage: 04/30/2023 - 05/01/2023
Tracking no: #PNP-416445902784

Nazar 03:12 PM, May 01, 2023 

I would like to report and ask for a copy of a police report of this. It happened yesterday, April 30, 2023 at exactly 11:24 AM, I was scammed by a Facebook page selling iphones, his/her gcash name is Sharon Andama. I would like to file a report so that I can send it and refund my money thru gcash and block the scammer's gcash number 09390508445 under the name of Jocelyn L. Gcash gave me 72 hours to send them a police report regarding this matter to completely disabled the gcash account. Thanks you.

Philippine National Police 10:14 AM, May 02, 2023 

May 2, 2023

Dear Mary Francess,

Thank you for your request dated May 01, 2023 under Executive Order No. 2 (s. 2016) on Freedom of Information in the Executive Branch, for Gcash Scam.

We received your request on May 01, 2023 and will respond on or before May 22, 2023 03:12:49 PM, in accordance with the Executive Order's implementing rules and regulations.

Should you have any questions regarding your request, kindly contact me using the reply function on the eFOI portal at https://pcoomaster12152016140000-dot-efoi-ph.appspot.com/requests/aglzfmVmb2ktcGhyHQsSB0NvbnRlbnQiEFBOUC00MTY0NDU5MDI3ODQM, for request with ticket number #PNP-416445902784.

Thank you.

Respectfully,

ITMS Receiving Officer Philippine National Police
FOI Officer

Philippine National Police 05:34 PM, May 02, 2023 

May 2, 2023

Dear Mary Francess,

Greetings!

Thank you for your request dated {2} under Executive Order No. 2 (s. 2016) on Freedom of Information in the Executive Branch.

Your request

You asked for Gcash Scam..

Response to your request

While our aim is to provide information whenever possible, in this instance this Office does not have all the information you have requested. However, you may wish to contact PNP Anti Cyber Crime Unit and visit their website at https://acg.pnp.gov.ph, or resubmit you request addressed to the correct agency on the eFOI portal at (not applicable).

For further assistance you may review the FAQ section of the eFOI site: https://www.foi.gov.ph/help.

Your right to request a review

If you are unhappy with this response to your FOI request, you may ask us to carry out an internal review of the response by writing to PRO3 eFOI Receiving Officer at pro3.rpcrd.pnp@gmail.com. Your review request should explain why you are dissatisfied with this response, and should be made within 15 calendar days from the date when you received this letter. We will complete the review and tell you the result within 30 calendar days from the date when we receive your review request.

If you are not satisfied with the result of the review, you then have the right to appeal to the Office of the President under Administrative Order No. 22 (s. 2011).

Thank you.

Respectfully,
PRO3
FOI Officer


October 3, 2023

Dear Mary Francess Nazar,

Greetings!

We hope this message finds you well. We greatly appreciate your recent interaction with our company and want to ensure that we have met or exceeded your expectations. In order to continuously enhance our services, we kindly request you to take a few moments to fill out our Customer Satisfaction Survey.

Your feedback is crucial in helping us understand what we are doing well and areas where we can improve. The survey is designed to be brief but comprehensive, covering various aspects of your experience with our organization, such as product quality, customer support, and overall satisfaction.

To access the survey, please click on the following link: https://docs.google.com/forms/d/e/1FAIpQLSdqjnIKl-Xn9H9VpbJZotm4RI22dgGENEB5_whzu6mVQVHXqg/viewform?usp=pp_url

Rest assured that all responses will be treated confidentially and used strictly for internal purposes. Your input will be extremely valuable to us as we strive to provide excellent service to all our valued customers.

We truly appreciate your time and effort in completing the survey. If you have any further comments or concerns, please do not hesitate to reach out to us. 
Thank you once again for your continued support.

Best regards
PRO 3 Philippine National Police
FOI Receiving Officer

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