Philippine National Police

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    Date: 2022-06-26 14:03:23.575798

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    Date: 2022-06-26 15:37:44.093747

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    Date: 2022-06-27 14:58:42.069029

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Unfair Debt Collectio Practice of OLP PH

Requested from PNP by M. Salmorin at 02:03 PM on Jun 26, 2022.
Purpose: Report harrassment by OLP PH Repory unfair debt debt collection practices of OLP PH
Date of Coverage: 06/19/2022 - 06/26/2022
Tracking no: #PNP-443791281153

Salmorin 02:03 PM, Jun 26, 2022 

I have an online loan with OLP PH to mature on 19 June 2022.

I paid in advance on 06 June 2022. Dragonpay sent an email confirmation of the payment

On 19 June 2022 I received sms, calls and emails asking for payment of my loan. I replied the email sending copy of the email confirmation of Dragonpay. They replied acknowledging my advance payment. I also answered some calls telling them I have paid already.

However, since 20 June until today I received emails and numerous calls asking for payment. 
I still reply the email and calls. I would remind them again of my payment.
I

Philippine National Police 03:37 PM, Jun 26, 2022 

June 26, 2022

Dear Maryrose,

Thank you for your request dated Jun 26, 2022 under Executive Order No. 2 (s. 2016) on Freedom of Information in the Executive Branch, for Unfair Debt Collectio Practice of OLP PH.

We received your request on Jun 26, 2022 and will respond on or before Jul 15, 2022 02:03:23 PM, in accordance with the Executive Order's implementing rules and regulations.

Should you have any questions regarding your request, kindly contact me using the reply function on the eFOI portal at https://pcoomaster03202017103000-dot-efoi-ph.appspot.com/requests/aglzfmVmb2ktcGhyHQsSB0NvbnRlbnQiEFBOUC00NDM3OTEyODExNTMM, for request with ticket number #PNP-443791281153.

Thank you.

Respectfully,

ITMS Receiving Officer Philippine National Police
FOI Officer

Salmorin 04:21 PM, Jun 26, 2022 

Good afternoon.

Herein attached are screenshots of payment confirmation, email correspondence, Facebook Messenger correspondence  and screenshots of the OLP PH application.

Thank you .


June 27, 2022

Dear Maryrose Salmorin,

Greetings!

Thank you for your request dated Jun 26, 2022 02:03:23 PM under Executive Order No. 2 (s. 2016) on Freedom of Information in the Executive Branch.

Your request

You asked for Unfair Debt Collectio Practice of OLP PH.

Response to your request

While our aim is to provide information whenever possible, in this instance your letter/request is not FOI request but a request for police assistance and/or complaint report. However, we are glad to assist you on this, the CIDG Complaint Referral and Monitoring Center (CRMC) will contact you on the number you provided. The CIDG-CRMC contact numbers are 0905-3557829 (Globe) and 0919-8150479 (Smart). 

For further assistance you may review the FAQ section of the eFOI site: https://www.foi.gov.ph/help.

Thank you.

Respectfully,
NOSU CIDG FDM
FOI Officer

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