Philippine National Police

Browse over 5141 requests from this government agency

Go Back

  • REQUEST SUBMITTED

    You have submitted an FOI request

    Date: 2023-04-04 19:56:58.969766

  • PROCESSING REQUEST

    Your request is already in review

    Date: 2023-04-06 17:30:36.770781

  • REQUEST DENIED

    Your request was denied

    Date: 2023-04-25 08:17:04.188275

  • 4

    RATE YOUR REQUEST

    How was your request?

REFUND POLICE CLEARANCE PAYMENT

Requested from PNP by A. Retialo at 07:56 PM on Apr 04, 2023.
Purpose: REFUND PAYMENT FOR POLICE CLEARANCE
Date of Coverage: 03/29/2023 - 03/29/2023
Tracking no: #PNP-543823876074

Retialo 07:56 PM, Apr 04, 2023 

Hi! I would like to request a refund from my Gcash. I paid for the police clearance transaction twice, I thought the first one was unsuccessful.

Retialo 07:57 PM, Apr 04, 2023 

HERE ARE THE OTHER DETAILS FOR THAT

Payment Channel
GCASH MYEG Government

Order Number
390103292023424771

Date & Time
29 Mar 2023 09:12 am

Transaction ID
5250562

Reference Number
4BYT8E SP3T

Transaction Amount
PHP 150.00

Bank Fee
PHP 0.00

Convenience Fee
PHP 30.00

Total Amount
PHP 180.00

Philippine National Police 05:30 PM, Apr 06, 2023 

April 6, 2023

Dear Ayessa Erika,

Thank you for your request dated Apr 04, 2023 under Executive Order No. 2 (s. 2016) on Freedom of Information in the Executive Branch, for REFUND POLICE CLEARANCE PAYMENT.

We received your request on Apr 04, 2023 and will respond on or before Apr 25, 2023 07:56:58 PM, in accordance with the Executive Order's implementing rules and regulations.

Should you have any questions regarding your request, kindly contact me using the reply function on the eFOI portal at https://www.foi.gov.ph/requests/aglzfmVmb2ktcGhyHQsSB0NvbnRlbnQiEFBOUC01NDM4MjM4NzYwNzQM, for request with ticket number #PNP-543823876074.

Thank you.

Respectfully,

ITMS Receiving Officer Philippine National Police
FOI Officer

Philippine National Police 07:56 PM, Apr 16, 2023 

April 16, 2023

Dear Ayessa Erika Retialo,

I refer to my letter of April 6, 2023 05:30:00 PM about your request under Executive Order No. 2 (s. 2016) on Freedom of Information in the Executive Branch, for REFUND POLICE CLEARANCE PAYMENT.

In order for us to work further on your request, we need more information from you regarding your query.  In particular, it would be helpful to know the specific address where the transaction was performed/processed. You may use the reply function on the eFOI portal at https://www.foi.gov.ph/requests/aglzfmVmb2ktcGhyHQsSB0NvbnRlbnQiEFBOUC01NDM4MjM4NzYwNzQM, for request with ticket number #PNP-543823876074, to respond.

During the period of us awaiting your reply, your request will be put on hold. If we do not receive a reply on or before April 17, 2023 :37:00 AM, your request will be closed.

We hope to hear from you at the soonest possible time.

Thank you.

Respectfully,

PRO 12 Philippine National Police
FOI Officer


April 25, 2023

Dear Ayessa Erika Retialo,

Greetings!

Thank you for your request dated Apr 04, 2023 07:56:58 PM under Executive Order No. 2 (s. 2016) on Freedom of Information in the Executive Branch.

Your request

You asked for REFUND POLICE CLEARANCE PAYMENT.

Response to your request

While our aim is to provide information whenever possible, in this instance this Office does not have the information you have requested. However, you may wish to contact MYEG PH at inquiry@myeg.ph/63 (02) 8395 4036/63 (968) 621 1441/63 (936) 148 2679.

For further assistance you may review the FAQ section of the eFOI site: https://www.foi.gov.ph/help.

Your right to request a review

If you are unhappy with this response to your FOI request, you may ask us to carry out an internal review of the response by writing to http://www.pnp.gov.ph/. Your review request should explain why you are dissatisfied with this response, and should be made within 15 calendar days from the date when you received this letter. We will complete the review and tell you the result within 30 calendar days from the date when we receive your review request.

If you are not satisfied with the result of the review, you then have the right to appeal to the Office of the President under Administrative Order No. 22 (s. 2011).

Thank you.

Respectfully,
PRO 12 Philippine National Police
FOI Officer

Is this request offensive?

Requests for personal information and vexatious requests are not considered valid requests for Official Information.

If you believe this request is not suitable, you can report it for attention by the site administrators.