Philippine National Police

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  • REQUEST SUBMITTED

    You have submitted an FOI request

    Date: 2023-01-14 11:07:56.059598

  • PROCESSING REQUEST

    Your request is already in review

    Date: 2023-01-14 13:05:48.138180

  • REQUEST DENIED

    Your request was denied

    Date: 2023-01-18 11:58:28.800337

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Case/ Complaint Filed against me (Ryan Macadangdang Galanza)

Requested from PNP by R. Galanza at 11:07 AM on Jan 14, 2023.
Purpose: To defend myself properly
Date of Coverage: 01/01/2022 - 01/13/2023
Tracking no: #PNP-634081451061

Galanza 11:07 AM, Jan 14, 2023 

Hi,

Im Ryan Macadangdang Galanza, I just want to know if there is pending case or complaint filed against me (civil/ criminal).

Recently, I’ve been receiving info that someone filed a case against me.

Philippine National Police 01:05 PM, Jan 14, 2023 

January 14, 2023

Dear Ryan,

Thank you for your request dated Jan 14, 2023 under Executive Order No. 2 (s. 2016) on Freedom of Information in the Executive Branch, for Case/ Complaint Filed against me (Ryan Macadangdang Galanza).

We received your request on Jan 14, 2023 and will respond on or before Feb 03, 2023 11:07:56 AM, in accordance with the Executive Order's implementing rules and regulations.

Should you have any questions regarding your request, kindly contact me using the reply function on the eFOI portal at https://socmedialinks07192018-dot-efoi-ph.appspot.com/requests/aglzfmVmb2ktcGhyHQsSB0NvbnRlbnQiEFBOUC02MzQwODE0NTEwNjEM, for request with ticket number #PNP-634081451061.

Thank you.

Respectfully,

ITMS Receiving Officer Philippine National Police
FOI Officer

Philippine National Police 11:58 AM, Jan 18, 2023 

January 18, 2023

Dear Ryan Galanza,

Greetings!

Thank you for your request dated Jan 14, 2023 11:07:56 AM under Executive Order No. 2 (s. 2016) on Freedom of Information in the Executive Branch.

Your request

You asked for Case/ Complaint Filed against me (Ryan Macadangdang Galanza).

Response to your request

While our aim is to provide information whenever possible, in this instance this Office is not the appropriate agency for the information you have requested. However, you may wish to contact the PNP Directorate for Investigation and Detection Management (DIDM) through their website https://didm.pnp.gov.ph/, or resubmit your request addressed to the correct agency on the eFOI portal.

For further assistance you may review the FAQ section of the eFOI site: https://www.foi.gov.ph/help.

Your right to request a review

If you are unhappy with this response to your FOI request, you may ask us to carry out an internal review of the response by writing to PRO3 FOI Receiving Officer at pro3.rpcrd.pnp@gmail.com. Your review request should explain why you are dissatisfied with this response, and should be made within 15 calendar days from the date when you received this letter. We will complete the review and tell you the result within 30 calendar days from the date when we receive your review request.

If you are not satisfied with the result of the review, you then have the right to appeal to the Office of the President under Administrative Order No. 22 (s. 2011).

Thank you.

Respectfully,
PRO 3 Philippine National Police
FOI Officer


October 3, 2023

Dear Ryan Galanza,

Greetings!

We hope this message finds you well. We greatly appreciate your recent interaction with our company and want to ensure that we have met or exceeded your expectations. In order to continuously enhance our services, we kindly request you to take a few moments to fill out our Customer Satisfaction Survey.

Your feedback is crucial in helping us understand what we are doing well and areas where we can improve. The survey is designed to be brief but comprehensive, covering various aspects of your experience with our organization, such as product quality, customer support, and overall satisfaction.

To access the survey, please click on the following link: https://docs.google.com/forms/d/e/1FAIpQLSdqjnIKl-Xn9H9VpbJZotm4RI22dgGENEB5_whzu6mVQVHXqg/viewform?usp=pp_url

Rest assured that all responses will be treated confidentially and used strictly for internal purposes. Your input will be extremely valuable to us as we strive to provide excellent service to all our valued customers.

We truly appreciate your time and effort in completing the survey. If you have any further comments or concerns, please do not hesitate to reach out to us. 
Thank you once again for your continued support.

Best regards
PRO 3 Philippine National Police
FOI Receiving Officer

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