Philippine National Police

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  • REQUEST SUBMITTED

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    Date: 2023-09-05 15:39:21.549242

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    Date: 2023-09-05 16:04:42.137466

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    Date: 2023-09-06 13:43:41.415486

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Philippine National Police Payment Refund

Requested from PNP by J. H. at 03:39 PM on Sep 05, 2023.
Purpose: Multi-Purpose
Date of Coverage: 09/05/2023 - 09/05/2023
Tracking no: #PNP-847262110320

H. 03:39 PM, Sep 05, 2023 

Hi! I requested for police renewal this September 5, 2023, paid it already and my schedule will be on Septemper 11, 2023. 

However, I couldn't claim this due to misplaced valid IDs. I hope I can refund this one. Thank you so much for considering me.

Officer 04:04 PM, Sep 05, 2023 

September 5, 2023

Dear JOSE, PRANCES ALYSSA,

Thank you for your request dated Sep 05, 2023 03:39:21 PM under Executive Order No. 2 (s. 2016) on Freedom of Information in the Executive Branch, for Philippine National Police Payment Refund.

We received your request on Sep 05, 2023 03:39:21 PM and will respond on or before Sep 26, 2023 03:39:21 PM, in accordance with the Executive Order's implementing rules and regulations.

Should you have any questions regarding your request, kindly contact me using the reply function on the eFOI portal at https://www.foi.gov.ph/requests/aglzfmVmb2ktcGhyHQsSB0NvbnRlbnQiEFBOUC04NDcyNjIxMTAzMjAM, for request with ticket number #PNP-847262110320.

Thank you.

Respectfully,

PNP Receiving Officer
FOI Officer

H. 04:20 PM, Sep 05, 2023 

I paid it through gcash. Could you by chance refund it through gcash also? Here's the receipt of my payment.


September 6, 2023

Dear JOSE, PRANCES ALYSSA H.,

Greetings!

Thank you for your request dated Sep 05, 2023 03:39:21 PM under Executive Order No. 2 (s. 2016) on Freedom of Information in the Executive Branch.

Your request

You asked for Philippine National Police Payment Refund.

Response to your request

Please be informed that your concern does not belong within the scope of FOI, this may fall to PNP frontline services. With regards to your concern, you may direct contact the PNP NPCS ONE-STOP SHOP, Camp Crame, Q.C  thru their Tel. No. 02-8723-0401 local 7663.

For further assistance you may review the FAQ section of the eFOI site: https://www.foi.gov.ph/help.

Your right to request a review

If you are unhappy with this response to your FOI request. Your review request should explain why you are dissatisfied with this response, and should be made within 15 calendar days from the date when you received this letter. We will complete the review and tell you the result within 30 calendar days from the date when we receive your review request. You may use the link for the FOI Client/Customer Satisfaction Survey.

https://docs.google.com/forms/d/e/1FAIpQLSc0_DD1bx1ZnWey-d_CQr6a7yZsawf1-Up6tnM0ObkPcMTEHQ/viewform

If you are not satisfied with the result of the review, you then have the right to appeal to the Office of the President under Administrative Order No. 22 (s. 2011).

Respectfully,

PRO NCRPO Philippine National Police
FOI Receiving Officer

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