Philippine National Police

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  • REQUEST SUBMITTED

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    Date: 2023-08-24 23:22:36.188392

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    Date: 2023-08-26 11:17:37.844543

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    Date: 2023-08-29 14:21:48.893067

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Refund my Gcash Payment

Requested from PNP by J. LLANTERO at 11:22 PM on Aug 24, 2023.
Purpose: Refund my Gcash Payment for Police Clearance
Date of Coverage: 08/24/2023 - 08/24/2023
Tracking no: #PNP-870251096585

LLANTERO 11:22 PM, Aug 24, 2023 

Hi, I would like to request a refund for my Gcash Payment for Police clearance I cannot get because of having no valid ID.

Payment Channel
GCASH MYEG Government

Order Number
390108242023533353

Date & Time
2023-08-24 14:09:28

Transaction ID
7698012

Reference Number
4BYT8TD9R1

Transaction Amount
PHP 150.00

Bank Fee
PHP 0.00

Convenience Fee
PHP 30.00

Total Amount
PHP 180.00

Philippine National Police 11:17 AM, Aug 26, 2023 

August 26, 2023

Dear JIE ANN,

Thank you for your request dated Aug 24, 2023 under Executive Order No. 2 (s. 2016) on Freedom of Information in the Executive Branch, for Refund my Gcash Payment.

We received your request on Aug 24, 2023 and will respond on or before Sep 14, 2023 11:22:36 PM, in accordance with the Executive Order's implementing rules and regulations.

Should you have any questions regarding your request, kindly contact me using the reply function on the eFOI portal at https://www.foi.gov.ph/requests/aglzfmVmb2ktcGhyHQsSB0NvbnRlbnQiEFBOUC04NzAyNTEwOTY1ODUM, for request with ticket number #PNP-870251096585.

Thank you.

Respectfully,

ITMS Receiving Officer Philippine National Police
FOI Officer


August 29, 2023

Dear JIE ANN LLANTERO,

Greetings!

Thank you for your request dated Aug 24, 2023 11:22:36 PM under Executive Order No. 2 (s. 2016) on Freedom of Information in the Executive Branch.

Your request

You asked for Refund my Gcash Payment.

Please be informed that your concern does not belong within the scope of FOI, this may fall to PNP frontline services. With regards to your concern, you may direct contact the PNP NPCS ONE-STOP SHOP, Camp Crame, Q.C  thru their Tel. No. 02-8723-0401 local 7663.

For further assistance you may review the FAQ section of the eFOI site: https://www.foi.gov.ph/help.

Your right to request a review

If you are unhappy with this response to your FOI request. Your review request should explain why you are dissatisfied with this response, and should be made within 15 calendar days from the date when you received this letter. We will complete the review and tell you the result within 30 calendar days from the date when we receive your review request. You may use the link for the FOI Client/Customer Satisfaction Survey.

https://docs.google.com/forms/d/e/1FAIpQLSc0_DD1bx1ZnWey-d_CQr6a7yZsawf1-Up6tnM0ObkPcMTEHQ/viewform

Respectfully,

PRO NCRPO Philippine National Police
FOI Receiving Officer

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