Philippine National Police

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  • REQUEST SUBMITTED

    You have submitted an FOI request

    Date: 2022-08-02 07:53:36.037399

  • PROCESSING REQUEST

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    Date: 2022-08-02 23:26:44.514146

  • REQUEST DENIED

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    Date: 2022-08-05 12:27:53.146804

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Data Privacy and threat ( Big Loan App)

Requested from PNP by A. Pacudan at 07:53 AM on Aug 02, 2022.
Purpose: I need help regarding on the harassment that i get on the loan app
Date of Coverage: 07/29/2022 - 07/30/2022
Tracking no: #PNP-892695726129

Pacudan 07:53 AM, Aug 02, 2022 

Hi I would like to report the Big loan App for the harassment that I get when I wasn’t able to pay my loan due to financial difficulties.The agent keep on harassing me and my contact references and they said offensive word to me and threat me and my family that If can’t pay my loan they will post my picture on social media and messages all my friends 

I really hope you can help with this issue

Alexis Pacudan

Philippine National Police 11:26 PM, Aug 02, 2022 

August 2, 2022

Dear Alexis,

Thank you for your request dated Aug 02, 2022 under Executive Order No. 2 (s. 2016) on Freedom of Information in the Executive Branch, for Data Privacy and threat ( Big Loan App).

We received your request on Aug 02, 2022 and will respond on or before Aug 23, 2022 07:53:36 AM, in accordance with the Executive Order's implementing rules and regulations.

Should you have any questions regarding your request, kindly contact me using the reply function on the eFOI portal at https://www.foi.gov.ph/requests/aglzfmVmb2ktcGhyHQsSB0NvbnRlbnQiEFBOUC04OTI2OTU3MjYxMjkM, for request with ticket number #PNP-892695726129.

Thank you.

Respectfully,

ITMS Receiving Officer Philippine National Police
FOI Officer


August 5, 2022

Dear Alexis Pacudan,

Greetings!

Thank you for your request dated Aug 02, 2022 07:53:36 AM under Executive Order No. 2 (s. 2016) on Freedom of Information in the Executive Branch.

Your request

You asked for Data Privacy and threat ( Big Loan App).

Response to your request

While our aim is to provide information whenever possible, in this instance your letter is not a request for information or does not fall as request for information. However, we are still glad to assist you on this. The CIDG Complaint Referral and Monitoring Center (CRMC) will contact you in your given number to assist you on how our team can help you best on this matter. The CIDG CRMC contact numbers are (Globe) 0905-3557829 and (Smart) 0919-8150479.

For further assistance you may review the FAQ section of the eFOI site: https://www.foi.gov.ph/help.

Thank you.

Respectfully,
NOSU CIDG FDM
FOI Officer

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