Philippine National Police

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  • REQUEST SUBMITTED

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    Date: 2023-12-29 18:59:37.302171

  • PROCESSING REQUEST

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    Date: 2023-12-30 16:42:56.948643

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    Date: 2024-01-02 12:42:57.860359

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Gcash

Requested from PNP by K. Occeña at 06:59 PM on Dec 29, 2023.
Purpose: Get back my money
Date of Coverage: 12/29/2023 - 12/29/2023
Tracking no: #PNP-932219127867

Occeña 06:59 PM, Dec 29, 2023 

Hi! I would like to trace the GCash user with the number 09068503126. She/he accidentally received an amount of money which supposed to be send to me from my mother. I ask her/him to send it back or sent to my gcash number but she/he is not answering my phone calls and text. Hope you can help me ASAP. Have a nice day!

Officer 04:42 PM, Dec 30, 2023 

December 30, 2023

Dear Keshia,

Thank you for your request dated Dec 29, 2023 under Executive Order No. 2 (s. 2016) on Freedom of Information in the Executive Branch, for Gcash.

We received your request on Dec 29, 2023 and will respond on or before Jan 19, 2024 06:59:37 PM, in accordance with the Executive Order's implementing rules and regulations.

Should you have any questions regarding your request, kindly contact me using the reply function on the eFOI portal at https://www.foi.gov.ph/requests/aglzfmVmb2ktcGhyHQsSB0NvbnRlbnQiEFBOUC05MzIyMTkxMjc4NjcM, for request with ticket number #PNP-932219127867.

Thank you.

Respectfully,

PNP Receiving Officer
FOI Officer


January 2, 2024

Dear Keshia Occeña,

Greetings!

Thank you for your request dated Dec 29, 2023 06:59:37 PM under Executive Order No. 2 (s. 2016) on Freedom of Information in the Executive Branch.

Your request

You asked for Gcash.

Response to your request

To file formal complaints, please personally report to ACG Headquarters in Camp Crame, Quezon City or to the Regional Anti-Cybercrime Unit (RACU). 
Click here for the list of RACU addresses:
https://pnpacg.ph/main/contacts

For further assistance you may review the FAQ section of the eFOI site: https://zcwd20190208-dot-efoi-ph.appspot.com/help.

Your right to request a review

If you are unhappy with this response to your FOI request, you may ask us to carry out an internal review of the response by writing to  <Pat Bareo/foi.acg@pnp.gov.ph>. Your review request should explain why you are dissatisfied with this response, and should be made within 15 calendar days from the date when you received this letter. We will complete the review and tell you the result within 30 calendar days from the date when we receive your review request.

If you are not satisfied with the result of the review, you then have the right to appeal to the Office of the President under Administrative Order No. 22 (s. 2011).

Kindly fill out the FOI Client/Customer Survey using the provided link to help us improve our FOI services. https://docs.google.com/forms/d/e/1FAIpQLSc0_DD1bx1ZnWey-d_CQr6a7yZsawf1-Up6tnM0ObkPcMTEHQ/viewform

Thank you.

Respectfully,
NOSU ACG FDM
FOI Officer

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