Philippine National Police

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  • REQUEST SUBMITTED

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    Date: 2021-09-30 23:59:06.149572

  • PROCESSING REQUEST

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    Date: 2021-10-01 08:35:01.781684

  • REQUEST DENIED

    Your request was denied

    Date: 2021-10-11 16:02:39.588281

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Reporting my complaint.

Requested from PNP by K. Paul at 11:59 PM on Sep 30, 2021.
Purpose: Take action of my complaint as soon as possible.
Date of Coverage: 09/30/2021 - 09/30/2021
Tracking no: #PNP-041910854013

Paul 11:59 PM, Sep 30, 2021 

Hi, I'm Kent Paul (not my real name) from Mawaque Resettlement Center, Sapang Biabas, Mabalacat City, Pampanga. I'm here to complain about my neighbor in Mawaque Resettlement Center 3'rd which as many problems.

This family have 5 sons. My problem about my complain is they are always noisy, swearing, shouting, playing solitaire with their friends, too noisy when they playing with the children in our street and also their electric wiring of their house is illegal.

Paul 11:59 PM, Sep 30, 2021 

The electric wiring is from PELCO 2. But I don't know what is their account number and name on one of those electric meters on our street so that PELCO 2 can immediatly auctioned my complaint.

They have also a back up house which is used where they collect water in a pump, showering and playing.

This is why I'm complain it to you is because I'm student and I need to focus on my lessons at home. But because of their noise behavior, I cannot focus very well, sleep well and more.

For almost 8 months since we rent a house on this street, I'm still cannot take their noise for long. So please, I need your action as soon as possible.

All the complete information and evidences are already sent via email and phone call.

Please keep my identity private.

Thank you, stay safe always and god bless.

Philippine National Police 08:35 AM, Oct 01, 2021 

October 1, 2021

Dear Kent,

Thank you for your request dated Sep 30, 2021 under Executive Order No. 2 (s. 2016) on Freedom of Information in the Executive Branch, for Reporting my complaint..

We received your request on Sep 30, 2021 and will respond on or before Oct 21, 2021 11:59:06 PM, in accordance with the Executive Order's implementing rules and regulations.

Should you have any questions regarding your request, kindly contact me using the reply function on the eFOI portal at https://www.foi.gov.ph/requests/aglzfmVmb2ktcGhyHQsSB0NvbnRlbnQiEFBOUC0wNDE5MTA4NTQwMTMM, for request with ticket number #PNP-041910854013.

Thank you.

Respectfully,

ITMS Receiving Officer Philippine National Police
FOI Officer


October 11, 2021

Dear Kent Paul,

Greetings!

Thank you for your request dated Sep 30, 2021 11:59:06 PM under Executive Order No. 2 (s. 2016) on Freedom of Information in the Executive Branch.

Your request

You asked for Reporting my complaint..

Response to your request

While our aim is to provide information whenever possible, in this instance this Office does not have all the information you have requested or your complaint relative to your neighborhood must be reported to appropriate PNP unit. However, you may wish to contact <E-Sumbong Hotline> at <0919-160-1752>, or resubmit your request addressed to the correct agency on the eFOI portal at <N/A>.

For further assistance you may review the FAQ section of the eFOI site: https://pcoomaster11222017130000-dot-efoi-ph.appspot.com/help.

Your right to request a review

If you are unhappy with this response to your FOI request, you may ask us to carry out an internal review of the response by writing to <PRO3 FOI Receiving Officer at pro3.rpcrd.pnp@gmail.com>. Your review request should explain why you are dissatisfied with this response, and should be made within 15 calendar days from the date when you received this letter. We will complete the review and tell you the result within 30 calendar days from the date when we receive your review request.

If you are not satisfied with the result of the review, you then have the right to appeal to the Office of the President under Administrative Order No. 22 (s. 2011).

Thank you.

Respectfully,
PRO 3 Philippine National Police
FOI Officer

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