Philippine National Police

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  • REQUEST SUBMITTED

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    Date: 2024-01-24 11:24:29.641097

  • PROCESSING REQUEST

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    Date: 2024-01-24 14:39:33.595544

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    Date: 2024-01-26 16:37:30.910489

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REFUND OF POLICE CLEARANCE PAYMENT

Requested from PNP by M. De Leon at 11:24 AM on Jan 24, 2024.
Purpose: Refund of police clearance payment for my father.
Date of Coverage: 01/24/2024 - 01/24/2024
Tracking no: #PNP-121909045117

De Leon 11:24 AM, Jan 24, 2024

Hi! I would like to make a request for a refund of my father's police clearance payment which was done thru GCash. There was just a wrong input on his personal details specific to his birth year and it can't be edited. The only way to correct it is to do another application and payment. Hopefully, this would merit a good response

De Leon 11:34 AM, Jan 24, 2024

GCash Payment Reference # 4BYT9AV64R
PNP Reference # 20240124YL8MKHI2UA

De Leon 02:10 PM, Jan 24, 2024

Hi! I would just like to inform you that this has been settled and no refunds is needed. Thank you!

Officer 02:39 PM, Jan 24, 2024

January 24, 2024

Dear Mark Wilson,

Thank you for your request dated Jan 24, 2024 under Executive Order No. 2 (s. 2016) on Freedom of Information in the Executive Branch, for REFUND OF POLICE CLEARANCE PAYMENT.

We received your request on Jan 24, 2024 and will respond on or before Feb 14, 2024 11:24:29 AM, in accordance with the Executive Order's implementing rules and regulations.

Should you have any questions regarding your request, kindly contact me using the reply function on the eFOI portal at https://www.foi.gov.ph/requests/aglzfmVmb2ktcGhyHQsSB0NvbnRlbnQiEFBOUC0xMjE5MDkwNDUxMTcM, for request with ticket number #PNP-121909045117.

Thank you.

Respectfully,

PNP Receiving Officer
FOI Officer

January 26, 2024

Dear Mark Wilson De Leon,

Greetings!

Thank you for your request dated Jan 24, 2024 11:24:29 AM under Executive Order No. 2 (s. 2016) on Freedom of Information in the Executive Branch.

Your request

You asked for REFUND OF POLICE CLEARANCE PAYMENT.

Response to your request

While our aim is to provide information whenever possible, in this instance we are unable to provide you the information you have requested because your concern does not belong within the scope of FOI, this may fall to PNP frontline services which is being catered by Police Stations. Hence, you may opt to visit the Police Station where you applied for your Police Clearance.

May we request to fill up the FOI Client/Customer Survey with the link provided to better improve our services regarding FOI https://docs.google.com/forms/d/e/1FAIpQLSc0_DD1bx1ZnWey-d_CQr6a7yZsawf1-Up6tnM0ObkPcMTEHQ/viewform
Thank you.

Respectfully,
PRO 4A Philippine National Police
FOI Officer

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