Philippine National Police

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  • REQUEST SUBMITTED

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    Date: 2021-12-07 08:34:17.447772

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    Date: 2021-12-08 21:24:12.651293

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    Date: 2021-12-09 07:55:33.298370

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Unauthorized Transaction in my Gcash Account

Requested from PNP by M. Guerrero at 08:34 AM on Dec 07, 2021.
Purpose: Requesting for Police Report as per requirements of Gcash Customer Service to be able to proceed.
Date of Coverage: 11/26/2021 - 11/26/2021
Tracking no: #PNP-195539102878

Guerrero 08:34 AM, Dec 07, 2021 

Hi, nahacked ung Gcash Account ko at may unauthorized transaction at nkuha Ang 4,430 ko, nareport ko na po sa Gcash Customer Service pero Pinaparequired nila ako Ng police report to be able to proceed na mkuha ung pera sa account ng nagkuha.. please help po, need ko Kasi masubmit ung police report within 72 hours.
Eto po ung details:
Scammer #: 09152882561
Name: unverified account
Amount: 4,430

Please contact me here 09661788918 for more details, thank you

Philippine National Police 09:24 PM, Dec 08, 2021 

December 8, 2021

Dear Mary Grace,

Thank you for your request dated Dec 07, 2021 under Executive Order No. 2 (s. 2016) on Freedom of Information in the Executive Branch, for Unauthorized Transaction in my Gcash Account.

We received your request on Dec 07, 2021 and will respond on or before Dec 28, 2021 08:34:17 AM, in accordance with the Executive Order's implementing rules and regulations.

Should you have any questions regarding your request, kindly contact me using the reply function on the eFOI portal at https://www.foi.gov.ph/requests/aglzfmVmb2ktcGhyHQsSB0NvbnRlbnQiEFBOUC0xOTU1MzkxMDI4NzgM, for request with ticket number #PNP-195539102878.

Thank you.

Respectfully,

ITMS Receiving Officer Philippine National Police
FOI Officer


December 9, 2021

Dear Mary Grace Guerrero,

Greetings!

Thank you for your request dated Dec 07, 2021 08:34:17 AM under Executive Order No. 2 (s. 2016) on Freedom of Information in the Executive Branch.

Your request

You asked for Unauthorized Transaction in my Gcash Account.

Response to your request

To file an online complaint, please click this link https://acg.pnp.gov.ph/eComplaint/ and fill up the form.

For further assistance you may review the FAQ section of the eFOI site: https://efoi-ph.appspot.com/help.

Your right to request a review

If you are unhappy with this response to your FOI request, you may ask us to carry out an internal review of the response by writing to <Pat Liggayo/foi.acg@pnp.gov.ph>. Your review request should explain why you are dissatisfied with this response, and should be made within 15 calendar days from the date when you received this letter. We will complete the review and tell you the result within 30 calendar days from the date when we receive your review request.

If you are not satisfied with the result of the review, you then have the right to appeal to the Office of the President under Administrative Order No. 22 (s. 2011).

Thank you.

Respectfully,
NOSU ACG FDM
FOI Officer

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