Philippine National Police

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    Date: 2022-10-22 20:06:45.573770

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    Date: 2022-10-23 17:30:01.164935

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    Date: 2022-10-25 13:37:27.579289

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Unathorized gcash transaction

Requested from PNP by Y. Camangan at 08:06 PM on Oct 22, 2022.
Purpose: Retrieval of my lost fund and report of fraud/hack event
Date of Coverage: 10/22/2022 - 10/22/2022
Tracking no: #PNP-347641519801

Camangan 08:06 PM, Oct 22, 2022 

I would like to report an unathorized transaction in my gcash account as requested by gcash in order to retrieve my lost fund.

At exactly 4:54 pm today, I received a text saying I bought a load worth 1000 and 500 pesos(2 separate transactions) using my gcash account.
The number of the person i loaded to is 09772674416
The reference numbers of the transaction are 028662495 and 028647776.
Im hoping to your fast action/reply

Philippine National Police 05:30 PM, Oct 23, 2022 

October 23, 2022

Dear Ynah lei,

Thank you for your request dated Oct 22, 2022 under Executive Order No. 2 (s. 2016) on Freedom of Information in the Executive Branch, for Unathorized gcash transaction.

We received your request on Oct 22, 2022 and will respond on or before Nov 11, 2022 08:06:45 PM, in accordance with the Executive Order's implementing rules and regulations.

Should you have any questions regarding your request, kindly contact me using the reply function on the eFOI portal at https://foi.gov.ph/requests/aglzfmVmb2ktcGhyHQsSB0NvbnRlbnQiEFBOUC0zNDc2NDE1MTk4MDEM, for request with ticket number #PNP-347641519801.

Thank you.

Respectfully,

ITMS Receiving Officer Philippine National Police
FOI Officer

Philippine National Police 01:37 PM, Oct 25, 2022 

October 25, 2022

Dear Ynah lei Camangan,

Greetings!

This portal is for FOI purposes only, other concerns like yours, you may report the at PNP ACG (Anti-Cybercrime Group) via this link https://acg.pnp.gov.ph/eComplaint/ or you may send them a complaint via this email acg@pnp.gov.ph.

May we request to fill up the FOI Client/Customer Survey with the link provided to better improve our services regarding FOI: https://docs.google.com/forms/d/e/1FAIpQLSc0_DD1bx1ZnWey-d_CQr6a7yZsawf1-Up6tnM0ObkPcMTEHQ/viewform.

Thank you.

Respectfully,

PRO NCRPO Philippine National Police
FOI Receiving Officer

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