Philippine National Police

Browse over 5141 requests from this government agency

Go Back

  • REQUEST SUBMITTED

    You have submitted an FOI request

    Date: 2023-06-13 19:20:07.065382

  • PROCESSING REQUEST

    Your request is already in review

    Date: 2023-06-14 14:06:22.533020

  • REQUEST DENIED

    Your request was denied

    Date: 2023-06-14 14:20:14.245188

  • 4

    RATE YOUR REQUEST

    How was your request?

Online Bank CIMB Scam

Requested from PNP by B. Castillo at 07:20 PM on Jun 13, 2023.
Purpose: To give back access to my account and money
Date of Coverage: 05/29/2023 - 06/13/2023
Tracking no: #PNP-351968067004

Castillo 07:20 PM, Jun 13, 2023 

Hello,

Good morning, I wanted to report online bank CIMB Philippines because they don't want to give my money back. I have an account that suddenly they froze due to an unauthorized transaction that they cannot resolve for a month already, now I have canceled that report since they cannot fix the issue and I requested to unfreeze my account so I can use my remaining money. They asked for a copy of my ID and selfies for verification which I submitted already now it is almost a month but they are still freezing my account and don't want to give my money back even with my authorization and IDs.

Philippine National Police 02:06 PM, Jun 14, 2023 

June 14, 2023

Dear Babylou,

Thank you for your request dated Jun 13, 2023 under Executive Order No. 2 (s. 2016) on Freedom of Information in the Executive Branch, for Online Bank CIMB Scam.

We received your request on Jun 13, 2023 and will respond on or before Jul 04, 2023 07:20:07 PM, in accordance with the Executive Order's implementing rules and regulations.

Should you have any questions regarding your request, kindly contact me using the reply function on the eFOI portal at https://www.foi.gov.ph/requests/aglzfmVmb2ktcGhyHQsSB0NvbnRlbnQiEFBOUC0zNTE5NjgwNjcwMDQM, for request with ticket number #PNP-351968067004.

Thank you.

Respectfully,

ITMS Receiving Officer Philippine National Police
FOI Officer


June 14, 2023

Dear Babylou Castillo,

Greetings!

Thank you for your request dated Jun 13, 2023 07:20:07 PM under Executive Order No. 2 (s. 2016) on Freedom of Information in the Executive Branch.

Your request

You asked for Online Bank CIMB Scam.

Response to your request

To file formal complaints, please personally report to ACG Headquarters in Camp Crame, Quezon City or to the Regional Anti-Cybercrime Unit (RACU). 
Click here for the list of RACU addresses:
https://pnpacg.ph/main/contacts

For further assistance you may review the FAQ section of the eFOI site: https://zcwd20190208-dot-efoi-ph.appspot.com/help.

Your right to request a review

If you are unhappy with this response to your FOI request, you may ask us to carry out an internal review of the response by writing to  <Pat Bareo/foi.acg@pnp.gov.ph>. Your review request should explain why you are dissatisfied with this response, and should be made within 15 calendar days from the date when you received this letter. We will complete the review and tell you the result within 30 calendar days from the date when we receive your review request.

If you are not satisfied with the result of the review, you then have the right to appeal to the Office of the President under Administrative Order No. 22 (s. 2011).

Thank you.

Respectfully,
NOSU ACG FDM
FOI Officer

Is this request offensive?

Requests for personal information and vexatious requests are not considered valid requests for Official Information.

If you believe this request is not suitable, you can report it for attention by the site administrators.