Philippine National Police

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  • REQUEST SUBMITTED

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    Date: 2023-11-09 10:22:53.515172

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    Date: 2023-11-09 10:31:45.007882

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    Date: 2023-11-09 11:09:32.125460

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Refund for NBI Online Clearance

Requested from PNP by P. Shannah Lyn at 10:22 AM on Nov 09, 2023.
Purpose: Refund for Gcash Payment
Date of Coverage: 11/09/2023 - 11/09/2023
Tracking no: #PNP-387520050973

Shannah Lyn 10:22 AM, Nov 09, 2023 

Hi! I would like to request a refund from my Gcash . My mother misspelt her name on her registration form. It cannot be changed, so we made another account to make up for it. Thank you for your consideration.

Here are the details:

Reference Number
4BYT917WUD

Name
AMY SUAN PARILLA

Email
amysuan1969@gmail.com

Date & Time
08 Nov 2023 11:37 am

Order Number
390111082023010788

Transaction ID
9016704
Transaction Amount

PHP 150.00

Product Description
3020

Bank Fee
PHP  0.00

Convenience Fee
PHP  30.00

Total Amount Due
PHP  180.00

Officer 10:31 AM, Nov 09, 2023 

November 9, 2023

Dear Parilla,

Thank you for your request dated Nov 09, 2023 under Executive Order No. 2 (s. 2016) on Freedom of Information in the Executive Branch, for Refund for NBI Online Clearance.

We received your request on Nov 09, 2023 and will respond on or before Nov 30, 2023 10:22:53 AM, in accordance with the Executive Order's implementing rules and regulations.

Should you have any questions regarding your request, kindly contact me using the reply function on the eFOI portal at https://www.foi.gov.ph/requests/aglzfmVmb2ktcGhyHQsSB0NvbnRlbnQiEFBOUC0zODc1MjAwNTA5NzMM, for request with ticket number #PNP-387520050973.

Thank you.

Respectfully,

PNP Receiving Officer
FOI Officer


November 9, 2023

Dear Parilla Shannah Lyn,

Greetings!

Thank you for your request dated Nov 09, 2023 10:22:53 AM under Executive Order No. 2 (s. 2016) on Freedom of Information in the Executive Branch.

Your request

You asked for Refund for NBI Online Clearance.

Response to your request

Please be informed that your concern does not belong within the scope of FOI. Regarding to your concern, you may visit or contact Philippine National Police / NPCS ONE-STOP SHOP /Camp Crame, Quezon City / (02) 8723-0401 loc 7663. 

For further assistance you may review the FAQ section of the eFOI site: https://www.foi.gov.ph/help.

Your right to request a review

If you are unhappy with this response to your FOI request. Your review request should explain why you are dissatisfied with this response, and should be made within 15 calendar days from the date when you received this letter. We will complete the review and tell you the result within 30 calendar days from the date when we receive your review request. You may use the link for the FOI Client/Customer Satisfaction Survey.

https://docs.google.com/forms/d/e/1FAIpQLSc0_DD1bx1ZnWey-d_CQr6a7yZsawf1-Up6tnM0ObkPcMTEHQ/viewform

Respectfully,

PRO NCRPO Philippine National Police
FOI Receiving Officer

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