Professional Regulation Commission

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  • REQUEST SUBMITTED

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    Date: 2023-01-14 13:38:41.634815

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    Date: 2023-01-23 14:13:12.745764

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PRC Online Record Mismatched

Requested from PRC by T. Quitong at 01:38 PM on Jan 14, 2023.
Purpose: Renewal of PRC ID
Date of Coverage: 01/07/2023 - 01/14/2023
Tracking no: #PRC-649406837441

Quitong 01:38 PM, Jan 14, 2023

Good Afternoon,

I have tried renewing my PRC ID (PROFESSIONAL TEACHER) online but received the "RECORDS MISMATCHED" and can't proceed to have an appointment. Is it because I entered  my Middle Name TA AN instead TA-AN. I already emailed technical assistance but no response. Are there anything that I can do to change my mismatched information or is Personal appearance without appointment on PRC Pagadian branch is considered? Thank you so much.

January 23, 2023

Dear Teresita,

Greetings!

Thank you for your request dated Jan 14, 2023 under Executive Order No. 2 (s. 2016) on Freedom of Information in the Executive Branch.

Your request

You asked for PRC Online Record Mismatched.

Response to your request

While our aim is to provide information whenever possible, in this instance your request is a frontline service transaction and not valid as FOI request. May we respectfully provide the Client Relationship 
Management System (CRMS) link, where you can raise your queries to the 
appropriate office for them to provide an immediate resolution to your concerns.

https://crms.prc.gov.ph/feedbackform

Yes, you may also proceed to nearest PRC regional office even without an appointment.

Thank you.

Respectfully,
FOI Receiving Officer

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