Professional Regulation Commission

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  • REQUEST SUBMITTED

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    Date: 2023-05-04 15:33:04.011797

  • PROCESSING REQUEST

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    Date: 2023-05-08 14:25:26.044628

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    Date: 2023-05-11 13:20:34.024880

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PRC Online Record Mismatched due to Change Status

Requested from PRC by S. Pacariem at 03:33 PM on May 04, 2023.
Purpose: For online schedule of PRC ID Authentication and Renewal of ID.
Date of Coverage: 11/12/2022 - 05/04/2023
Tracking no: #PRC-216499496031

Pacariem 03:33 PM, May 04, 2023 

Hi! I would like to request information regarding my PRC Account in LERIS. I can still open my account using my maiden name datas but when I updated my married name and status in the same account there's a "record mismatched" notice in the system. I renewed my PRC License last November 2022 and verified my married name in the PRC the following month.
You can contact me at shailajoy.grabador@deped.gov.ph or in my number 09685197064 regarding this matter. Thank you very much.

Professional Regulation Commission 02:25 PM, May 08, 2023 

May 8, 2023

Dear Ms. Shaila Joy,

Thank you for your request dated May 04, 2023 under Executive Order No. 2 (s. 2016) on Freedom of Information in the Executive Branch, for PRC Online Record Mismatched due to Change Status.

We received your request on May 04, 2023 and will respond on or before May 25, 2023 03:33:04 PM, in accordance with the Executive Order's implementing rules and regulations.

Should you have any questions regarding your request, kindly contact me using the reply function on the eFOI portal at https://bcwdcorrectionv220190212-dot-efoi-ph.appspot.com/requests/aglzfmVmb2ktcGhyHQsSB0NvbnRlbnQiEFBSQy0yMTY0OTk0OTYwMzEM, for request with ticket number #PRC-216499496031.

Thank you.

Respectfully,

FOI Receiving Officer


May 11, 2023

Dear Shaila Joy Pacariem,

Greetings!

Thank you for your request dated May 04, 2023 03:33:04 PM under Executive Order No. 2 (s. 2016) on Freedom of Information in the Executive Branch.

Your request

You asked for PRC Online Record Mismatched due to Change Status.

Response to your request

While our aim is to provide information whenever possible, in this instance your request is a frontline service transaction and not valid as FOI request. May we respectfully provide the Client Relationship 
Management System (CRMS) link, where you can raise your queries to the appropriate office for them to provide an immediate resolution to your concerns.

https://crms.prc.gov.ph/feedbackform

Thank you.

Respectfully,

FOI Officer

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