Philippine Statistics Authority

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    Date: 2024-01-18 14:18:26.138289

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Asking Regarding National ID

Requested from PSA by G. Perez at 02:18 PM on Jan 18, 2024.
Purpose: Personal Purposes
Date of Coverage: 10/30/2022 - 01/18/2024
Tracking no: #PSA-448865747666

Perez 02:18 PM, Jan 18, 2024 

Good day, ma'am/sir:

I hope this email find you well. 

I am Genevie B. Perez. 20 years old. Living in Zamboanga City. And I am writing this email to you because I want to know the update regarding my national ID that I have applied last October 2022 with the transaction number 83090240970657520221030055548. I just want to know about: 
1. How how do I have to wait to be able to get the ID?
2. When can I get it?

Hoping for a kind response from your side. Thank you very much and have a great day ahead!

Nisperos 05:18 PM, Jan 18, 2024 

January 18, 2024

Dear Genevie Perez,

Greetings!

Thank you for your request dated Jan 18, 2024 02:18:26 PM under Executive Order No. 2 (s. 2016) on Freedom of Information in the Executive Branch.

You asked for Asking Regarding National ID.

Your FOI request is approved. 

We understand that your PhilID is important to you. We ask for more patience and understanding about the delivery of your PhilID.

Rest assured that our efforts are geared towards more efficient card printing and delivery to accommodate the millions of Filipinos who have successfully registered for Step 1 and Step 2.

Upon tracking your PhilID via https://tracking.phlpost.gov.ph using the transaction reference number you provided, your PhilID was tagged as “Not Found” which may mean that your PhilID is still for dispatch to the Post Office.

Meanwhile, upon checking the availability of your ePhilID via the ePhilID Appointment System (https://appt.philsys.gov.ph/), your ePhilID is ready for claiming. You may visit any PhilSys registration center to claim your ePhilID at your most convenient time, from 8:00 am to 5:00 pm, Monday to Friday. Please visit https://philsys.gov.ph/registration-center for the list of registration centers.

The ePhilID has the same functionality and validity as the physical card you can use for government and private transactions, which requires a government-issued valid proof of identity.

We would also like to assure you that you will receive your physical PhilID card. The PSA has allocated every PhilSys registered person a PhilID card, which shall be delivered to the address you provided during your Step 2 registration.

For other concerns, you may reach PhilSys Registry Office thru email at info@philsys.gov.ph, Hotline 1388, and https://facebook.com/PSAPhilSysOfficial.

We would love to hear your Feedback so we can improve our services.  Kindly fill out the PSA Customer feedback form from this link: https://tinyurl.com/OnlineCSSForm.

Thank you.

Respectfully,

Rene C. Mendoza
(Assistant National Statistician)
Officer-in-Charge
Information Technology and Dissemination Service

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