Philippine Statistics Authority

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    Date: 2023-12-12 08:58:41.841391

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    Date: 2023-12-12 09:37:51.821118

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Inquiry re National ID redelivery

Requested from PSA by M. Apas at 08:58 AM on Dec 12, 2023.
Purpose: Personal use
Date of Coverage: 12/11/2023 - 12/12/2023
Tracking no: #PSA-534009367180

Apas 08:58 AM, Dec 12, 2023 

Good day,

I have a concern in regards to my National ID. Upon checking on the PHILPOST portal using the Tracking number provided, it states that the delivery was unsuccessful (RTS REASON: Unknown). I messaged the driver after I found out that I missed the delivery and did not receive a reply.

Can I request to deliver my National ID again to my permanent address during weekend for sure availability or at my workplace during weekdays at SAN LAZARO COMPOUND, RIZAL AVENUE, STA. CRUZ, MANILA - DOH Central Office.

If you have any questions, you can give me a call at my number: 09761048026. Thanks

Nisperos 09:37 AM, Dec 12, 2023 

December 12, 2023

Dear Marvin Apas,

Greetings!

Thank you for your request dated Dec 12, 2023 08:58:41 AM under Executive Order No. 2 (s. 2016) on Freedom of Information in the Executive Branch.

You asked for Inquiry re National ID redelivery.

Your FOI request is approved. 

We would like to inform you that the address for delivery of the PhilID cannot be updated; the Post Office will attempt to deliver your PhilID to the address you provided during your Step 2 registration. You may authorize an individual from your previous address to receive your PhilID, or you may claim your PhilID at the Post Office. Please provide an authorization letter and a copy of your ID to your authorized representative.

You may also track your PhilID using your TRN at https://tracking.phlpost.gov.ph/.

For other concerns, you may reach PhilSys Registry Office thru email at info@philsys.gov.ph, Hotline 1388, and https://facebook.com/PSAPhilSysOfficial.

We would love to hear your Feedback so we can improve our services.  Kindly fill out the PSA Customer feedback form from this link: https://tinyurl.com/OnlineCSSForm.

Thank you.

Respectfully,

Rene C. Mendoza
(Assistant National Statistician)
Officer-in-Charge
Information Technology and Dissemination Service

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