Philippine Statistics Authority

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    Date: 2023-10-02 16:49:50.085247

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    Date: 2023-12-15 10:48:08.832942

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IT-BPO agents

Requested from PSA by M. CABUSORA at 04:49 PM on Oct 02, 2023.
Purpose: Undergraduate Thesis
Date of Coverage: 10/02/2020 - 10/02/2023
Tracking no: #PSA-627893953148

CABUSORA 04:49 PM, Oct 02, 2023 

Hi, I would like to request for the following:

1. population of IT-BPM agents in each province of pampanga
2. Employment Volume per division of BPO activities 
3. Top BPO industries in Income, expense and value added.

Nisperos 10:48 AM, Dec 15, 2023 

December 15, 2023

Dear MICHAEL CABUSORA,

Greetings!

Thank you for your request dated Oct 02, 2023 04:49:50 PM under Executive Order No. 2 (s. 2016) on Freedom of Information in the Executive Branch.

You asked for IT-BPO agents.

Your FOI request is approved. 

Our apologies for the delayed response.

In reference to your data request, our data on this are limited to the following:

Latest LabStat Updates: https://psa.gov.ph/labstat-updates

2015/2016 Industry Profile: Business Process Outsourcing (First of a series)
https://psa.gov.ph/system/files/lsredsd/LABSTAT%2520Updates%2520%2520Vol%252022%2520No%252013%2520on%2520Industry%2520Profile%2520-%2520BPO%25202018_0.pdf

Annual Survey of Philippine Business and Industry (ASPBI)
https://psa.gov.ph/statistics/survey/business-and-industry/index

2021 Annual Survey of Philippine Business and Industry (ASPBI) - Administrative and Support Service Activities Section: Final Results
https://psa.gov.ph/content/2021-annual-survey-philippine-business-and-industry-aspbi-administrative-and-support

2021 Annual Survey of Philippine Business and Industry (ASPBI) - Information Technology - Business Process Management (IT-BPM) Industries
https://psa.gov.ph/content/2021-annual-survey-philippine-business-and-industry-aspbi-information-technology-business

Census of Philippine Business and Industry (CPBI)
https://psa.gov.ph/statistics/census/business-and-industry/index

2018 Census of Philippine Business and Industry: Administrative and Support Service Activities
https://psa.gov.ph/content/2018-census-philippine-business-and-industry-administrative-and-support-service-activities

Labor Force Survey (LFS)
https://psa.gov.ph/statistics/labor-force-survey
https://psa.gov.ph/statistics/labor-force-survey/press-release
https://psa.gov.ph/statistics/labor-force-survey/special-release
https://library.psa.gov.ph/cgi-bin/koha/opac-search.pl?q=se,phr:%22LFS%20-%20Labor%20Force%20Survey%22

Unemployment Rate in September 2023 was Estimated at 4.5 Percent
https://psa.gov.ph/statistics/labor-force-survey/press-release/node/1684061474

Integrated Survey of Households Bulletin (Series No. 186): Labor Force, April 2020
https://library.psa.gov.ph/cgi-bin/koha/opac-detail.pl?biblionumber=15920&query_desc=se%2Cphr%3A%22LFS%20-%20Labor%20Force%20Survey%22

More than 1.08 million Establishments Operated in 2021 which Generated Total Employment of 8.57 million (2021 Updating of the List of Establishments Preliminary Results)
https://psa.gov.ph/content/more-108-million-establishments-operated-2021-which-generated-total-employment-857-million

Philippine Statistical Yearbook
https://psa.gov.ph/philippine-statistical-yearbook

2022 Philippine Statistical Yearbook (PSY)
https://psa.gov.ph/system/files/psy/%28ons-cleared%29_psy2022_manuscript_June29_ONSF%20%281%29-signed.pdf

Chapter 6: Industry
https://psa.gov.ph/system/files/psy/6_2022.xlsx

Chapter 11: Labor and Employment
https://psa.gov.ph/system/files/psy/11_2022.xlsx

Note: You may look for Call centers and other related activities

You may also refer to this link https://psa.gov.ph/classification/psic/search-results?search_query=822 for 2019 Updates to the 2009 Philippine Standard Industrial Classification.

And to this link https://psa.gov.ph/classification/psoc/unit using Code 4222 for 2012 Philippine Standard Occupational Classification (PSOC).

We would love to hear your Feedback so we can improve our services.  Kindly fill out the PSA Customer feedback form from this link: https://tinyurl.com/OnlineCSSForm.

Thank you.

Respectfully,

Rene C. Mendoza
(Assistant National Statistician)
Officer-in-Charge
Information Technology and Dissemination Service

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