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    Date: 2023-05-17 20:03:34.411357

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Number of BPO companies and BPO employees

Requested from PSA by O. Mbaw at 08:03 PM on May 17, 2023.
Purpose: MBA Research Paper
Date of Coverage: 01/01/2021 - 12/31/2022
Tracking no: #PSA-683919868123

Mbaw 08:03 PM, May 17, 2023 

Hi, I would like to request the information below for my MBA research paper:

1. Number of BPO companies in NCR 2021-2022
2. Number of BPO companies per cities: Taguig, Quezon, Makati and Muntinlupa Cities 2021-2022
3. Number of BPO employees in Taguig, Quezon, Makati, Muntinlupa Cities

Nisperos 04:54 PM, Jun 08, 2023 

June 8, 2023

Dear Olivier Mbaw Mbaw,

Greetings!

Thank you for your request dated May 17, 2023 08:03:34 PM under Executive Order No. 2 (s. 2016) on Freedom of Information in the Executive Branch.

You asked for Number of BPO companies and BPO employees.

Your FOI request is approved. 

In reference to your data request, our data on this are limited to the following:

a) Quickstat for National Capital Region
https://rssoncr.psa.gov.ph/NCR_QuickStat

March 2023 QuickStat - NCR.pdf
https://rssoncr.psa.gov.ph/sites/default/files/http%3A//rssoncr.psa.gov.ph/sites/default/files/RSSO/All%2520Files/SOCD/Infographics/March%202023%20QuickStat%20-%20NCR.pdf
Note: You may look for Administrative Support Service activities.

b) Latest LabStat Updates
https://psa.gov.ph/labstat-updates?page=2

2015/2016 Industry Profile: Business Process Outsourcing (First of a series)
https://psa.gov.ph/sites/default/files/LABSTAT%20Updates%20%20Vol%2022%20No%2013%20on%20Industry%20Profile%20-%20BPO%202018_0.pdf

c) Women in Business Process Outsourcing Industries
https://psa.gov.ph/content/women-business-process-outsourcing-industries

Table 1 Number of Establishments, Total Employment by Sex and Selected Indicators for BPO Industries - Philippines, 2005.pdf
https://psa.gov.ph/sites/default/files/attachments/aodao/article/Table%201%20Number%20of%20Establishments%2C%20Total%20Employment%20by%20Sex%20and%20Selected%20Indicators%20for%20BPO%20Industries%20-%20Philippines%2C%202005.pdf

d) Gender Factsheet - Women In Business Process Outsourcing Industries - March 2009 - No.09-02.pdf
https://psa.gov.ph/sites/default/files/attachments/aodao/article/Gender%20Factsheet%20-%20Women%20In%20Business%20Process%20Outsourcing%20Industries%20-%20March%202009%20-%20No.09-02.pdf

d) 2012 CPBI - Business Process Outsourcing (BPO) Activities : Final Results
https://psa.gov.ph/content/2012-cpbi-business-process-outsourcing-bpo-activities-final-results

You may also check data on our publication posted through links below for additional reference regarding call center activities:

Census of Philippine Business and Industry (CPBI)
https://psa.gov.ph/content/census-philippine-business-and-industry-cpbi

2018 CPBI Publication - Administrative and Support Service activities
https://psa.gov.ph/sites/default/files/2018%20CPBI%20Publication_Final_Section%20N%2028July2022-signed.pdf
Note: You may look for Call centers and other related activities.

b) Annual Survey of Philippine Business and Industry (ASPBI)
https://psa.gov.ph/content/annual-survey-philippine-business-and-industry-aspbi

2017 ASPBI - Administrative and Support Service Activities (Volumn XIV)
https://psa.gov.ph/sites/default/files/N_2017%20ASPBI%20Publication_signed.pdf
Note: You may look for Call centers and other related activities.

Index of ASPBI Reports
https://psa.gov.ph/statistics/survey/business-and-industry/index

2020 Annual Survey of Philippine Business and Industry (ASPBI) - Administrative and Support Service Activities Sector: Preliminary Results
https://psa.gov.ph/content/2020-annual-survey-philippine-business-and-industry-aspbi-administrative-and-support-service

Latest Census of Philippine Business and Industry (CPBI) Reports
https://psa.gov.ph/statistics/census/business-and-industry

2018 Census of Philippine Business and Industry: Administrative and Support Service Activities
https://psa.gov.ph/content/2018-census-philippine-business-and-industry-administrative-and-support-service-activities-0

You may also refer to this link https://psa.gov.ph/classification/psic/?q=psic/group/822 for 2019 Updates to the 2009 Philippine Standard Industrial Classification.

We would love to hear your Feedback so we can improve our services.  Kindly fill out the PSA Customer feedback form from this link: https://tinyurl.com/OnlineCSSForm.

Thank you.

Respectfully,

Noel G. Perez
(Information Technology Officer III)
Officer-in-Charge
Information Technology and Dissemination Service

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