Philippine Statistics Authority

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    Date: 2024-01-11 14:44:24.997776

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    Date: 2024-01-12 09:14:20.892294

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PhilID and ePhilID

Requested from PSA by J. Lopez at 02:44 PM on Jan 11, 2024.
Purpose: Follow up on PhilID and ePhilID
Date of Coverage: 01/11/2024 - 01/11/2024
Tracking no: #PSA-706532909918

Lopez 02:44 PM, Jan 11, 2024 

Hi PSA, 

I would like to follow up my National ID and ePhilID. Transaction number is: 10369203361707620211117070513.

Thank you!

Nisperos 09:14 AM, Jan 12, 2024 

January 12, 2024

Dear Jowelyn Lopez,

Greetings!

Thank you for your request dated Jan 11, 2024 02:44:24 PM under Executive Order No. 2 (s. 2016) on Freedom of Information in the Executive Branch.

You asked for PhilID and ePhilID.

Your FOI request is approved. 

We understand that your PhilID is important to you. We ask for more patience and understanding about the delivery of your PhilID.

Rest assured that our efforts are geared towards more efficient card printing and delivery to accommodate the millions of Filipinos who have successfully registered for Step 1 and Step 2.

Upon tracking your PhilID via https://tracking.phlpost.gov.ph using the transaction reference number you provided, your PhilID was tagged as “Not Found” which may mean that your PhilID is still for dispatch to the Post Office.

Meanwhile, upon checking the availability of your ePhilID via the ePhilID Appointment System (https://appt.philsys.gov.ph/), your ePhilID is ready for claiming. You may visit any PhilSys registration center to claim your ePhilID at your most convenient time, from 8:00 am to 5:00 pm, Monday to Friday. Please visit https://philsys.gov.ph/registration-center for the list of registration centers.

The ePhilID has the same functionality and validity as the physical card you can use for government and private transactions, which requires a government-issued valid proof of identity.

We would also like to assure you that you will receive your physical PhilID card. The PSA has allocated every PhilSys registered person a PhilID card, which shall be delivered to the address you provided during your Step 2 registration.

For other concerns, you may reach PhilSys Registry Office thru email at info@philsys.gov.ph, Hotline 1388, and https://facebook.com/PSAPhilSysOfficial.

We would love to hear your Feedback so we can improve our services.  Kindly fill out the PSA Customer feedback form from this link: https://tinyurl.com/OnlineCSSForm.

Thank you.

Respectfully,

Rene C. Mendoza
(Assistant National Statistician)
Officer-in-Charge
Information Technology and Dissemination Service

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