Philippine Statistics Authority

Browse over 16187 requests from this government agency

Go Back

  • REQUEST SUBMITTED

    You have submitted an FOI request

    Date: 2023-10-25 18:47:39.166112

  • PROCESSING REQUEST

    Your request is already in review

  • REQUEST SUCCESSFUL

    Your request was successful

    Date: 2023-12-28 12:34:38.004144

  • 4

    RATE YOUR REQUEST

    How was your request?

ePhilID is not yet ready for download

Requested from PSA by J. Gayo at 06:47 PM on Oct 25, 2023.
Purpose: Personal Inquiry
Date of Coverage: 05/09/2022 - 05/11/2022
Tracking no: #PSA-815233367206

Gayo 06:47 PM, Oct 25, 2023 

Hello! I just need some serious help on the status of my PhilSys ID with TRN: 75100235392238520220421005725.

I consulted the local PSA service desk, your facebook autobot and an employee from PSA Provincial Office but none of them can tell me exactly what happened to my National ID application. 

I don't have an ePhilID until now. Surprisingly, all my family members do have, others have PVC already. I was the first one to appear for the ID capture to be honest.

I just want to know if I need another ID capture or what really happened? Please clear my thoughts. Thanks.

Nisperos 12:34 PM, Dec 28, 2023 

December 28, 2023

Dear John Michael Gayo,

Greetings!

Thank you for your request dated Oct 25, 2023 06:47:39 PM under Executive Order No. 2 (s. 2016) on Freedom of Information in the Executive Branch.

You asked for ePhilID is not yet ready for download.

Your FOI request is approved. 

We understand that your PhilID is important to you. We ask for more patience and understanding about the delivery of your PhilID.

Rest assured that our efforts are geared towards more efficient card printing and delivery to accommodate the millions of Filipinos who have successfully registered for Step 1 and Step 2.

Upon tracking your PhilID via https://tracking.phlpost.gov.ph using the transaction reference number you provided, your PhilID was tagged as “Not Found” which may mean that your PhilID is still for dispatch to the Post Office.

Meanwhile, upon checking the availability of your ePhilID via the ePhilID Appointment System (https://appt.philsys.gov.ph/), your ePhilID is ready for claiming. You may visit any PhilSys registration center to claim your ePhilID at your most convenient time, from 8:00 am to 5:00 pm, Monday to Friday. Please visit https://philsys.gov.ph/registration-center for the list of registration centers.

The ePhilID has the same functionality and validity as the physical card you can use for government and private transactions, which requires a government-issued valid proof of identity.

We would also like to assure you that you will receive your physical PhilID card. The PSA has allocated every PhilSys registered person a PhilID card, which shall be delivered to the address you provided during your Step 2 registration.

For other concerns, you may reach PhilSys Registry Office thru email at info@philsys.gov.ph, Hotline 1388, and https://facebook.com/PSAPhilSysOfficial.

We would love to hear your Feedback so we can improve our services.  Kindly fill out the PSA Customer feedback form from this link: https://tinyurl.com/OnlineCSSForm.

Thank you.

Respectfully,

Rene C. Mendoza
(Assistant National Statistician)
Officer-in-Charge
Information Technology and Dissemination Service

Is this request offensive?

Requests for personal information and vexatious requests are not considered valid requests for Official Information.

If you believe this request is not suitable, you can report it for attention by the site administrators.