Philippine Statistics Authority

Nisperos 06:39 PM, Jun 27, 2023

June 27, 2023

Dear Mark Jasper Dabu,

Greetings!

Thank you for your request dated Jun 02, 2023 10:34:34 AM under Executive Order No. 2 (s. 2016) on Freedom of Information in the Executive Branch.

You asked for BPO Employment trends in PH.

Your FOI request is approved. 

Our apologies for the delayed response.

In reference to your data request, our data on this are limited to the following:

Latest National Quickstat
https://psa.gov.ph/statistics/quickstat

National QuickStat - May 2023
https://psa.gov.ph/sites/default/files/attachments/ird/quickstat/2023%20NQS_FINAL_%20MAY%2030.xlsx
Note: You may look for Administrative Support Service activities.

Latest LabStat Updates
https://psa.gov.ph/labstat-updates?page=2

2015/2016 Industry Profile: Business Process Outsourcing (First of a series)
https://psa.gov.ph/sites/default/files/LABSTAT%20Updates%20%20Vol%2022%20No%2013%20on%20Industry%20Profile%20-%20BPO%202018_0.pdf

Women in Business Process Outsourcing Industries
https://psa.gov.ph/content/women-business-process-outsourcing-industries

Table 1 Number of Establishments, Total Employment by Sex and Selected Indicators for BPO Industries - Philippines, 2005.pdf
https://psa.gov.ph/sites/default/files/attachments/aodao/article/Table%201%20Number%20of%20Establishments%2C%20Total%20Employment%20by%20Sex%20and%20Selected%20Indicators%20for%20BPO%20Industries%20-%20Philippines%2C%202005.pdf

Gender Factsheet - Women In Business Process Outsourcing Industries - March 2009 - No.09-02.pdf
https://psa.gov.ph/sites/default/files/attachments/aodao/article/Gender%20Factsheet%20-%20Women%20In%20Business%20Process%20Outsourcing%20Industries%20-%20March%202009%20-%20No.09-02.pdf

2012 CPBI - Business Process Outsourcing (BPO) Activities : Final Results
https://psa.gov.ph/content/2012-cpbi-business-process-outsourcing-bpo-activities-final-results

You may also check data on our publication posted through links below for additional reference regarding call center activities:

Census of Philippine Business and Industry (CPBI)
https://psa.gov.ph/content/census-philippine-business-and-industry-cpbi

2018 CPBI Publication - Administrative and Support Service activities
https://psa.gov.ph/sites/default/files/2018%20CPBI%20Publication_Final_Section%20N%2028July2022-signed.pdf
Note: You may look for Call centers and other related activities.

Annual Survey of Philippine Business and Industry (ASPBI)
https://psa.gov.ph/content/annual-survey-philippine-business-and-industry-aspbi

2017 ASPBI - Administrative and Support Service Activities (Volumn XIV)
https://psa.gov.ph/sites/default/files/N_2017%20ASPBI%20Publication_signed.pdf
Note: You may look for Call centers and other related activities.

Index of ASPBI Reports
https://psa.gov.ph/statistics/survey/business-and-industry/index

2020 Annual Survey of Philippine Business and Industry (ASPBI) - Administrative and Support Service Activities Sector: Preliminary Results
https://psa.gov.ph/content/2020-annual-survey-philippine-business-and-industry-aspbi-administrative-and-support-service

Latest Census of Philippine Business and Industry (CPBI) Reports
https://psa.gov.ph/statistics/census/business-and-industry

2018 Census of Philippine Business and Industry: Administrative and Support Service Activities
https://psa.gov.ph/content/2018-census-philippine-business-and-industry-administrative-and-support-service-activities-0

You may also refer to this link for https://psa.gov.ph/classification/psic/?q=psic/group/822 2019 Updates to the 2009 Philippine Standard Industrial Classification.

We would love to hear your Feedback so we can improve our services.  Kindly fill out the PSA Customer feedback form from this link: https://tinyurl.com/OnlineCSSForm.

Thank you.

Respectfully,

Noel G. Perez
(Information Technology Officer III)
Officer-in-Charge
Information Technology and Dissemination Service