Philippine Statistics Authority

Browse over 16187 requests from this government agency

Go Back

  • REQUEST SUBMITTED

    You have submitted an FOI request

    Date: 2022-08-22 20:26:42.124575

  • PROCESSING REQUEST

    Your request is already in review

  • REQUEST SUCCESSFUL

    Your request was successful

    Date: 2022-08-26 13:56:13.030579

  • 4

    RATE YOUR REQUEST

    How was your request?

The most recent number of call center agent in the Philippines

Requested from PSA by M. Dela Torre at 08:26 PM on Aug 22, 2022.
Purpose: Research Paper for Master's
Date of Coverage: 01/01/2021 - 06/30/2022
Tracking no: #PSA-837568282823

Dela Torre 08:26 PM, Aug 22, 2022 

Hi! I would like to request on the information on the following:

1. Most recent number of call center agents in the Philippines
2. Number of employees per sector in the Philippines

Nisperos 01:56 PM, Aug 26, 2022 

August 26, 2022

Dear Micaela Dela Torre,

Greetings!

Thank you for your request dated Aug 22, 2022 08:26:42 PM under Executive Order No. 2 (s. 2016) on Freedom of Information in the Executive Branch.

You asked for The most recent number of call center agent in the Philippines.

Your FOI request is approved. 

Please be informed that PSA does not release establishment-level information as we are bound by the confidentiality provision (Section 26) of Republic Act 10625 which states that: "Individual data furnished by the respondent to statistical inquiries, surveys and censuses of the PSA shall be considered privileged information and as such shall be inadmissible as evidence in any proceeding."

"The PSA may release aggregated information from statistical inquiries, surveys and censuses in the form of summaries or statistical tables in which no reference to an individual, corporation, association, partnership, institution or business enterprise shall appear.”

For our available data on BPOs, you may check our MSMEs data:

2017- https://1drv.ms/x/s!Ajr9bkYQz9Ocgmpej337nqTYZuKd?e=Dj03tZ
2018-https://1drv.ms/x/s!Ajr9bkYQz9OchTccvBDHyIWVBmUQ?e=hbGlff
2019- https://1drv.ms/x/s!Ajr9bkYQz9OcjlwZmDaQ7qwrJFj_?e=tdjHja
2020- https://1drv.ms/x/s!Ajr9bkYQz9Ocjl1DKlqJFCDoi737?e=cTBuM3

For the explanatory notes, kindly check this link:
https://drive.google.com/file/d/1VLEYxCpW4RrB2wBX1CZ69KwyX0ZmzoVH/view?usp=sharing

We would love to hear your Feedback so we can improve our services.  Kindly fill out the PSA Customer feedback form from this link: tinyurl.com/CustomerFeedbackPSA.

Thank you.

Respectfully,

FOI Decision Maker
Assistant National Statistician
Information Technology and Dissemination Service

Is this request offensive?

Requests for personal information and vexatious requests are not considered valid requests for Official Information.

If you believe this request is not suitable, you can report it for attention by the site administrators.