Philippine Statistics Authority

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    Date: 2022-10-12 20:10:45.282957

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    Date: 2022-10-17 14:48:00.553293

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Birth Certificate and National ID Update

Requested from PSA by K. Acuavera at 08:10 PM on Oct 12, 2022.
Purpose: Personal Record and Updating
Date of Coverage: 05/04/2021 - 01/26/2022
Tracking no: #PSA-003023676163

Acuavera 08:10 PM, Oct 12, 2022 

Hi 

I would like to request a copy of my Birth Certificate and to have a follow up on my National ID which has been in pending since May 2021

Thank You

Nisperos 02:48 PM, Oct 17, 2022 

October 17, 2022

Dear Kenneth Vincent Acuavera,

Greetings!

Thank you for your request dated Oct 12, 2022 08:10:45 PM under Executive Order No. 2 (s. 2016) on Freedom of Information in the Executive Branch.

You asked for Birth Certificate and National ID Update.

Your FOI request is approved. 

Please be advised that our CRS Outlets DO NOT accept walk-in clients and only clients with prior appointment can be accommodated. To secure an appointment, please proceed to appointment.psa.gov.ph.

Customers may also file their requests for copies of their civil registry documents through the following:

1.     PSA Serbilis via https://www.psaserbilis.com.ph/Census/Index
2.     PSA Helpline via www.psahelpline.ph
3.     LGU Batch Request Entry Query System (BREQS) partners and SM Business Centers

For further questions, you may call our Civil Registration Hotline at telephone numbers 8461-0500 loc 702 / 813.  You may also send your concerns directly to these email addresses: crs.qvu1@psa.gov.ph,crs.qvu2@psa.gov.ph, crs.qvu3@psa.gov.ph or crs.staff2@psa.gov.ph.

For the PhilSys ID, despite the pandemic, we are doing our best to continue card production and delivery to accommodate the millions of Filipinos who have successfully registered for Step 1 and Step 2. 

We humbly ask for your patience and support as we currently prioritize the distribution of PhilIDs to low-income families we registered in 2020 and earlier this year. 

Meanwhile, please stay tuned for the launch of the PhilSys mobile app, an alternate and digital version of the PhilID which can be used ahead of the physical card.
You may use the following channels to know more update from PhilSys:
•	Facebook:www.facebook.com/PSAPhilSysOfficial
•	Website www.psa.gov.ph/philsys
•	Call Hotline 1388 (Fees may apply.)
•	Email us at: info@philsys.gov.ph

We would love to hear your Feedback so we can improve our services.  Kindly fill out the PSA Customer feedback form from this link: tinyurl.com/CustomerFeedbackPSA.

Thank you.

Respectfully,

Noel G. Perez
(Information Officer III)
Officer-in-Charge
Information Technology and Dissemination Service

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